COBRA Operations Specialist I

WEX

Operations Specialist responsible for COBRA plan setup and member accounts at WEX. Processing forms and troubleshooting within the COBRA functionality and improving processes.

Posted 7/20/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $17 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing member accounts and plan structures, with a strong understanding of COBRA and Direct Bill processes. Proficient in administrative software and regulatory compliance, ensuring accurate processing and issue resolution.

Highest-signal resume keywords

COBRA KnowledgeDirect Bill ManagementSection 125 ComplianceHIPAA RegulationsHITECH Regulations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Plan SetupFile ProcessingIssue ResolutionData Maintenance10 Key Proficiency

Soft Skills

TroubleshootingPeer Training

Tools & Technologies

Administrative SoftwareComputer Proficiency

About the role

Key responsibilities & impact

responsible for plan setup, maintenance of plan structure and member accounts
processing files, forms, and payments at the member level
troubleshooting questions and providing issue resolution
maintaining detailed knowledge in function area(s) related to COBRA and Direct Bill
creating, updating and maintaining member plans and balances
facilitating peer training when requested

Requirements

What you’ll need

experience with computer proficiency
experience with Section 125, HIPAA and HITECH Regulations
experience with administrative software, computer proficiency and 10 key/keyboard

Benefits

Comp & perks

health insurance
dental and vision insurances
retirement savings plan
paid time off
health savings account
flexible spending accounts
life insurance
disability insurance
tuition reimbursement