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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in data integration processes, particularly with COBRA and benefits incoming file integrations, while effectively managing client relationships and communication. Proven ability to mentor junior staff and maintain high-quality standards throughout integration projects.
Highest-signal resume keywords
Data Integration ExperienceCOBRA Incoming File IntegrationBenefits Incoming File IntegrationProject Management ExperienceGoogle Workspace Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data IntegrationCOBRA IntegrationBenefits IntegrationProject ManagementFile Build ProcessQuality AssuranceService Level Agreements (SLAs)Technical DevelopmentClient Feedback CommunicationError Reporting
Soft Skills
Strong Communication SkillsInterpersonal SkillsOrganizational SkillsProblem-Solving SkillsTime Management Skills
Tools & Technologies
Google Workspace
Industry Keywords
Client Data IntegrationsIntegration AnalystMid-Market ClientsLarge ClientsConsultantsBrokersCarriersVendorsEmployersIntegration Process
About the role
Key responsibilities & impact- The Senior Integration Analyst is responsible for the successful setup of client data integrations for WEX Direct’s largest new and existing clients
- Manage the data integration build and testing process between all internal and external parties
- Communicate and educate client and vendor contacts on WEX Directs’ data integration approach, including testing practices, processing timelines, error reporting, insurance carrier integrations and software functionality
- Provide consistent updates to the client, vendor, and appropriate internal contacts on the status of all file builds throughout the integration project
- Build and maintain positive relationships with consultants, brokers, carriers, vendors, employers and internal teams
- Evaluate the employer, carrier, consultant and/or vendor satisfaction with the integration process
- Communicate client feedback on the file build process to Sales, Implementation, Client Services and/or external contacts
- Escalate all file integration roadblocks to your manager and the Implementation Manager in a timely manner to keep the file integration work moving
- Track and report all client concerns in accordance with team processes
- Maintain high levels of quality in all aspects of your work
- Respond to all requests made by the employer, carrier, consultant and/or the third-party vendor within 24 hours
- Mentor and assist in the technical development of the Integration Analysts
- Provide support to the Sales and Marketing team
- Serve as a subject matter expert to other teams
Requirements
What you’ll need- 3+ years of integration experience preferred
- Expert knowledge on at least four integration types; two required types are COBRA incoming and benefits incoming file integrations
- Experience working with mid-market to large clients
- Bachelor’s Degree preferred or equivalent Industry experience
- Project management experience is a plus
- Proficiency with Google Workspace
- Strong presentation and organizational skills
- Strong interpersonal skills and ability to connect with a diverse customer and employee population
- Exceptional communication and time management skills
- Strong attention to detail, problem-solving skills, and multi-tasking capabilities
- A team player with high energy
- Demonstrated capacity to prioritize tasks and manage multiple responsibilities effectively
- Consistently achieve Service Level Agreements (SLAs) at every stage of the integration process
- Subject matter expertise within functional areas or operations units supported
- Ability to work independently with periodic critical point reviews
- May be responsible for mentoring/guiding junior staff
