Senior Integration Analyst, Benefits

WEX

Senior Integration Analyst responsible for client data integrations at WEX. Overseeing multiple integration projects and ensuring quality and adherence to timelines.

Posted 6/29/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $53,000 - $69,700 per yearWebsite

About the role

Key responsibilities & impact

The Senior Integration Analyst is responsible for the successful setup of client data integrations for WEX Direct’s largest new and existing clients
Manage the data integration build and testing process between all internal and external parties
Communicate and educate client and vendor contacts on WEX Directs’ data integration approach, including testing practices, processing timelines, error reporting, insurance carrier integrations and software functionality
Provide consistent updates to the client, vendor, and appropriate internal contacts on the status of all file builds throughout the integration project
Build and maintain positive relationships with consultants, brokers, carriers, vendors, employers and internal teams
Evaluate the employer, carrier, consultant and/or vendor satisfaction with the integration process
Communicate client feedback on the file build process to Sales, Implementation, Client Services and/or external contacts
Escalate all file integration roadblocks to your manager and the Implementation Manager in a timely manner to keep the file integration work moving
Track and report all client concerns in accordance with team processes
Maintain high levels of quality in all aspects of your work
Respond to all requests made by the employer, carrier, consultant and/or the third-party vendor within 24 hours
Mentor and assist in the technical development of the Integration Analysts
Provide support to the Sales and Marketing team
Serve as a subject matter expert to other teams

Requirements

What you’ll need

3+ years of integration experience preferred
Expert knowledge on at least four integration types; two required types are COBRA incoming and benefits incoming file integrations
Experience working with mid-market to large clients
Bachelor’s Degree preferred or equivalent Industry experience
Project management experience is a plus
Proficiency with Google Workspace
Strong presentation and organizational skills
Strong interpersonal skills and ability to connect with a diverse customer and employee population
Exceptional communication and time management skills
Strong attention to detail, problem-solving skills, and multi-tasking capabilities
A team player with high energy
Demonstrated capacity to prioritize tasks and manage multiple responsibilities effectively
Consistently achieve Service Level Agreements (SLAs) at every stage of the integration process
Subject matter expertise within functional areas or operations units supported
Ability to work independently with periodic critical point reviews
May be responsible for mentoring/guiding junior staff

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Data IntegrationCOBRA IntegrationBenefits IntegrationProject ManagementFile Build ProcessQuality AssuranceService Level Agreements (SLAs)Technical DevelopmentClient Feedback CommunicationError Reporting

Soft Skills

Strong Communication SkillsInterpersonal SkillsOrganizational SkillsProblem-Solving SkillsTime Management Skills