Client Partner

• Develop and maintain strong relationships with clients, acting as their primary point of contact for all service-related matters.
• Plan and oversee the delivery of support and service activities, ensuring they align with client needs and program requirements.
• Coordinate the resolution of service incidents and escalate technical issues as needed.
• Collaborate with sales and support teams to identify opportunities for expanded support services and demonstrate the value of our offerings.
• Monitor and evaluate service performance to identify areas for improvement and ensure ongoing client satisfaction.

Client Manager 3

Director, Client Partnership

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