Implementation Specialist

WEX

Implementation Specialist ensuring accurate setup of employer plans at WEX Health. Collaborating with partners and employers throughout the onboarding process for seamless implementation.

Posted 6/16/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $53,000 - $69,700 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Support the accurate setup of employer plans and groups by collaborating with Partners and Employers throughout the onboarding process.
Assist with implementation of employer plans across the WEX Health Cloud platforms (e.g., HSA, HRA, FSA).
Ensure timely responsiveness to inbound calls and voicemails.
Work with internal WEX Health teams to facilitate the setup of Employers plans.
Communicate effectively with key stakeholders via phone and email, providing timelines, education, and training.
Review demographic, enrollment, and other related files to ensure effective uploads of employer data.
Provide online demonstrations of portals available to employers.

Requirements

What you’ll need

Ability to communicate effectively, both in writing and verbally, with Partners, Employers, and across internal WEX Health teams.
Ability to work in a fast-paced professional environment.
Bachelor’s Degree in Business, Technology, or Healthcare-related field or equivalent implementation-related work experience.
Experience working with Partners, Employers, or Consumers.

Benefits

Comp & perks

Health, dental and vision insurances
Retirement savings plan
Paid time off
Health savings account
Flexible spending accounts
Life insurance
Disability insurance
Tuition reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

implementationdata uploadsdemographic reviewenrollment processing

Soft Skills

effective communicationcollaborationresponsivenesstrainingeducation

Certifications

Bachelor’s Degree