Product and Merchant Operations Account Manager

WEX

Product & Merchant Operations Account Manager ensuring operational performance for 10-4 platform. Leading merchant onboarding and product performance improvements in a remote role.

Posted 6/5/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $86,100 - $116,000 per yearWebsite

About the role

Key responsibilities & impact

Own the operational performance of the 10-4 platform
Lead onboarding and activation of new merchant partners
Monitor merchant-level performance and drive improvements
Act as operational contact for product performance
Translate operational insights into product strategy

Requirements

What you’ll need

Experience in product and merchant operations
Strong analytical skills
Familiarity with merchant onboarding
Technical knowledge in product performance
Excellent problem-solving abilities

Benefits

Comp & perks

health, dental and vision insurances
retirement savings plan
paid time off
health savings account
flexible spending accounts
life insurance
disability insurance
tuition reimbursement
more

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product performancemerchant operationsanalytical skillsmerchant onboarding

Soft Skills

problem-solving