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About the role
Key responsibilities & impact- Meets monthly, quarterly, and annual financial targets (KPI’s) by identifying new prospective customers and generating new accounts.
- Identifies underlying business problems and unique requirements for potential clients through the use of open-ended questions to uncover needs, wants and challenges.
- Works in a phone queue (taking incoming calls from prospects) and makes outbound calls to follow up.
- Links product features and benefits to the potential clients’ needs.
- Creates and conducts effective proposal presentations and responses that identify prospective customers’ business problems, the effects of the problems, and our solutions to their problems.
- Maintains industry knowledge including knowledge of the competitive landscape.
- Actively seeks out additional training on new products and provides feedback to product development groups regarding customer challenges and potential modifications or new products that could resolve those challenges.
- Demonstrates the ability to gather and submit detailed business information for underwriting and pricing.
- Maintains accurate records of all sales activities including sales calls, presentations, closed sales, and follow-up activities including the use of Sales Force to maintain accurate records to maximize portfolio potential.
- Negotiates non-standard payment terms with new applicants.
- Anticipates and seeks out potential customers’ objections and concerns.
- Responds to unexpected or challenging questions, price questions, and objections.
- Understands and leverages the relationship between benefits, value, and price to acquire new customers.
- Coordinates the implementation and delivery of Wex Shell branded fleet products to new customers.
- Maintains close contacts with customers and establishes a comprehensive customer experience that includes consultation and analysis.
- Maintains contact with all new customers in the portfolio to ensure high levels of client satisfaction.
- Follow up on customer issues to ensure resolution through appropriate internal and external resources.
- Plans potential and customer contacts ensuring proper balance is maintained between existing customers and prospective customers.
- Builds a sufficient pipeline of new customers to maintain a portfolio.
Requirements
What you’ll need- Associates degree or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
- Excellent oral and written communication skills.
- Must pass a successful background check.
- Strong sales skills and knowledge of Integrity Selling.
- Understanding of the fuel management business, preferred.
- Proficient computer skills including Sales Force, Google, Word, and Excel.
- Proven track record working with strict deadlines, quotas, and target metrics.
- Strong negotiation skills.
- Proficiency in French is a plus.
Benefits
Comp & perks- Health, dental and vision insurances
- Retirement savings plan
- Paid time off
- Health savings account
- Flexible spending accounts
- Life insurance
- Disability insurance
- Tuition reimbursement
- More
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales skillsIntegrity Sellingnegotiation skillscustomer experience managementbusiness analysisproposal presentationunderwritingpricing strategiespipeline managementKPI achievement
Soft Skills
oral communicationwritten communicationproblem-solvingcustomer relationship managementactive listeningadaptabilityattention to detailtime managementobjection handlingconsultative selling