Technical Account Manager
SOFTSWISS
SOAP
Corporate Payment Solutions Engineer II – Pre- and Post-Sales – Embedded
WEX
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $83,000 - $110,000 per year
Job Level
Mid-LevelSenior
Tech Stack
Ruby on RailsSOAP
About the role
- Contribute to the overall strategic, operational, and technical scope of new business opportunities with customers, prospects, and partners
- Act as part business analyst, part technologist, part salesperson working closely with Sales Managers and Directors, Compliance, Product, Implementation Managers, Supplier Enablement, and Account/Relationship Managers
- Participate in strategic initiatives and support fellow Solutions Consultants
- Apply knowledge of CPS product/service capabilities and the competitive environment to identify and communicate solutions to unlock customer opportunities
- Serve as a functional and technical expert for products, tools, and services during sales engagements with prospective clients
- Define and implement scalable solutions that meet customer/partner needs while driving profitable volume growth
- Support analysis and evaluation of key market statistics and customer requirements
- Provide product expertise and consultative services to current and prospective clients, including creation of customized product demos
- Use technical expertise and industry experience to support commercial teams throughout the customer lifecycle
- Evaluate business opportunities to optimize customer solutions and support new product initiatives and rollouts
- Provide continuous feedback from the customer experience to shape new products and enhancements, assist in and enable training for new launches, and collaborate with Marketing on go-to-market resources
- Build and test integration capabilities to embed payment rails directly into the customer's processes and deliver engaging platform demos
Requirements
- 4+ years of experience in the Commercial Payments (B2B) space
- Solid understanding of Physical Card, Virtual Card, and ACH/EFT/Wire/Check payments applications in the commercial (B2B) space
- A strong foundation in technology, including API, SOAP, REST, and file/data transfer protocols
- Experience working for/with Financial Institutions or Fintechs (preferred)
- A strong consulting background and knowledge of financial business processes, such as Accounts Payable and Accounts Receivable
- Working knowledge of a card transaction life cycle
Benefits
- Health, dental and vision insurances
- Retirement savings plan
- Paid time off
- Health savings account
- Flexible spending accounts
- Life insurance
- Disability insurance
- Tuition reimbursement
- Most sales positions are eligible for commission under the terms of an applicable plan
- Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan
- Comprehensive and market competitive benefits designed to support your personal and professional well-being
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
APISOAPRESTfile transfer protocolsdata transfer protocolsPhysical Card applicationsVirtual Card applicationsACH paymentsEFT paymentsWire payments
Soft skills
consultingcommunicationcollaborationstrategic thinkinganalytical skillscustomer engagementproblem-solvingrelationship managementtrainingfeedback
