FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
About the role
Key responsibilities & impact- Proactively identify and embrace opportunities to integrate AI and automation technologies into operational processes.
- Act as a strategic consultant to Product and Technology teams, ensuring that new platform enhancements align with complex pricing logic and long-term scalability.
- Drive initiatives to drive scale, reduce reliance on manual processes, and mitigate operational risks.
- Advocate for enterprise-wide pricing functionality by translating operational gaps into technical requirements for cross-functional roadmaps.
- Lead complex issue investigation and resolution across technical, product, and billing workstreams.
- Manage communications of such issues across broad internal stakeholder groups and external constituencies.
- Analyze recurring themes and red flags to drive systemic improvements, shifting from manual fixes to performance technical or process re-engineering.
- Own, develop and implement creative solutions to improve internal and external client satisfaction.
- Serve as a change agent for continuous improvement, applying strategic thinking, innovation and process re-engineering, to day to day activities.
- Ensure compliance with established internal control and develop new controls if gaps are identified.
- Mitigate levels of financial risk as it relates to service levels and compliance.
- Identify if and where technical or processes are failing and advise on systemic changes to be made.
- Ensure procedures, policies, and contracts are correctly followed and complied with.
- Provide world class customer service to cornerstone clients.
- Identify and exceed the needs of the organization and clients through collaboration, strategic outreach.
- Partner with the Sales, Marketing and Relationship Divisions to maximize and grow pricing networks in a manner that is cost-effective and scalable.
- Collaborate with internal parties to ensure solutions are designed to the maximum benefit of WEX’s technical ecosystem.
- Deliver monthly reporting to a broad audience including finance, risk and sales management.
- Analyze operational and financial data to identify trends, risks, and opportunities.
- Present actionable insights to leadership and partners to inform business decisions.
- Lead complex partner initiatives and enterprise-level projects, ensuring on-time delivery and alignment with business goals.
- Assist with staff training to ensure operational excellence.
- Serve as the Subject Matter Expert (SME) to educate internal stakeholders on available functionality to drive organizational bench strength and advocate for functionality to drive increased scale.
Requirements
What you’ll need- Bachelor’s degree and/or minimum of 3-5 years of experience in related fields.
- Excellent oral and written communication skills
- Demonstrated project management capabilities
- Results driven, action orientated and self-motivated
- Superior critical thinking, problem solving and decision-making skills
- Flexible and adaptable to change
- Ability to collaborate with and be influential at all levels of the organization.
- Excellent time management, prioritization skills, goals setting, planning and work scheduling skills.
- Technical proficiency in data extraction and analysis tools to support systemic issue investigation.
- Direct experience with WEX-specific pricing platforms and internal settlement logic.
- Experience translating complex business/financial requirements into functional specifications for Product and Tech teams.
- Experience with the identification and execution of process improvement initiatives, using process improvement methodologies.
- Exceptional interpersonal and customer service skills with the ability to ascertain information and maintain dialogue with multiple teams.
- Proven ability to navigate and influence in a matrixed organizational structure.
- Ability to effectively and calmly operate within a complex and changing environment.
- Ability to identify opportunities to improve performance and efficiencies within department and self.
- Solid presentation skills.
Benefits
Comp & perks- health, dental and vision insurances
- retirement savings plan
- paid time off
- health savings account
- flexible spending accounts
- life insurance
- disability insurance
- tuition reimbursement
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data extractiondata analysisproject managementprocess improvementpricing platformssettlement logictechnical requirementssystemic issue investigationperformance technical re-engineeringfinancial risk mitigation
Soft Skills
communication skillscritical thinkingproblem solvingdecision-makingcollaborationinfluencingtime managementprioritizationadaptabilitycustomer service
Certifications
Bachelor's degree