Account Executive – Small Business

WEX

Account Executive managing post-sale client relationships at WEX, driving growth and customer success with strategic engagement and product enablement.

Posted 4/15/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $58,500 - $70,800 per yearWebsite

About the role

Key responsibilities & impact

As an Account Executive at WEX, you will be the accountable owner of the post-sale client relationship, responsible for delivering value, strengthening partnerships, and ensuring long-term customer success.
Responsible for protecting and growing your accounts, minimizing attrition, driving renewals, and ensuring a world-class client experience.
Serve as the strategic partner and trusted advisor to your clients—deeply understanding their goals, operations, and industry.
Create proactive engagement, strategic planning, and product enablement to drive adoption, retention, and long-term loyalty.
Actively analyze the "unassigned" account pool to identify high-potential clients for growth and execute outbound strategies to capture upsell and cross-sell opportunities.
Manage the end-to-end renewal process for the portfolio, ensuring zero lapse in service and consistent value realization.

Requirements

What you’ll need

Minimum 3-5 years of Customer Success, Account Executive experience or a background in Marketing in the small market space
Bachelor’s degree or equivalent relevant experience
Ability to manage 1 to many engagements with clients
Familiarity with running marketing email campaigns, and market segmentation
Proven experience developing and hosting webinars
Advanced knowledge of HSA, HRA, FSA, Commuter, COBRA, Retiree Billing, and FMLA Billing preferred
Strong understanding of Savings & Spending and COBRA regulatory requirements
Proven track record of managing client relationships and driving account growth
Experience with renewals, expansions, and achieving retention and revenue targets
Excellent communication, presentation, and relationship-building skills
High accountability mindset—you take ownership, deliver results, and build trust
Ability to work cross-functionally and manage multiple priorities independently
Proficiency in CRM and client engagement platforms (e.g., Salesforce)

Benefits

Comp & perks

health, dental and vision insurances
retirement savings plan
paid time off
health savings account
flexible spending accounts
life insurance
disability insurance
tuition reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Customer SuccessAccount ExecutiveMarketingMarket SegmentationWebinarsRenewalsAccount GrowthRetentionRevenue TargetsHSA

Soft Skills

CommunicationPresentationRelationship-buildingAccountabilityOwnershipTrust-buildingCross-functional CollaborationPrioritizationClient EngagementStrategic Planning