WEX

Senior Director, Site Reliability Engineering – Mobility

WEX

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $195,000 - $239,000 per year

Job Level

About the role

  • Define the multi-year SRE roadmap, pivoting from reactive firefighting to proactive, automated platform health.
  • Oversee infrastructure that supports millions of concurrent trips across diverse geographic regions.
  • Own the end-to-end incident lifecycle.
  • Deploy AI/ML models to analyze historical telemetry data.
  • Partner with Product and Engineering VPs to balance innovation speed with reliability.
  • Work closely with product and commercial partners to drive, prioritize, and work backwards from customer requirements.
  • Drive effective monthly, weekly, and quarterly mechanisms to plan, execute, and audit workstreams.
  • Optimize a massive global cloud footprint (AWS/GCP/Azure).
  • Champion "Infrastructure as Code" (IaC) and self-service tooling.
  • Establish a robust and clear engineering roadmap to maintain clarity and motivation for the engineering team.
  • Establish measurement of metrics-driven dev productivity across Mobility SRE org.
  • Present, influence, and communicate to the senior leadership team.

Requirements

  • BS/MS in Computer Science, Engineering, or equivalent practical experience.
  • 12+ years in SRE, with at least 5 years in a senior leadership role (Director or above) managing managers.
  • Proven track record of managing distributed systems at a "Hyper-scale" level (e.g., millions of requests per second).
  • Expertise in rapid development and deployment using cloud computing platforms such as AWS or Azure.
  • Deep understanding of Kubernetes, service mesh (Istio/Linkerd), edge computing, and global traffic management.
  • Excellent leadership, team-building, and dynamic decision-making skills.
  • Ability to deal with ambiguity and thrive in a fast-paced, dynamic environment.
  • Excellent verbal and written communication skills.
Benefits
  • health, dental and vision insurances
  • retirement savings plan
  • paid time off
  • health savings account
  • flexible spending accounts
  • life insurance
  • disability insurance
  • tuition reimbursement
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SREAI/MLInfrastructure as CodeKubernetescloud computingglobal traffic managementservice meshedge computingmetrics-driven developmentincident management
Soft Skills
leadershipteam-buildingdynamic decision-makingcommunicationability to deal with ambiguitythrive in fast-paced environment
Certifications
BS in Computer ScienceMS in Engineering