Collections

• Communicates in a clear, concise manner, orally and in writing, with customers to influence and negotiate to obtain immediate payment and resolve delinquent account balances.
• Manages & deescalates conflict when speaking to a customer.
• Ability to manage up to and including later stage delinquent and complex account situations.
• Applies industry knowledge, departmental policies and procedures, and Fair Debt Collection Practices Act to make appropriate collection decisions.
• Executes & exhausts all skip tracing resources to reach a decision maker.
• Self motivated, dependable and able to work productively in a dynamic, high energy, rapidly changing environment.
• Participates in special projects and performs additional duties as required.

Collections Support 2, French Speaking Preferred

Contract Collections Attorney

Revenue Cycle Associate – Collections

Collections Team Member II

PAR Collections Representative

Senior Analyst – Collections Analytics