FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
About the role
Key responsibilities & impact- Managing and nurturing relationships with new and existing clients.
- Proactively identifying opportunities to upsell or expand product usage.
- Serving as a key point of contact for client questions or concerns.
- Collaborating cross-functionally with Sales, Support, and Product teams.
- Gathering and sharing customer feedback to improve product and service delivery.
- Solving customer issues with a calm, proactive, and friendly approach.
- Driving long-term client satisfaction and engagement.
Requirements
What you’ll need- Are fluent in **English and Spanish**, both written and verbal (bonus points for other languages—list them on your resume!).
- Have excellent communication skills—both written and verbal.
- Have strong interpersonal and customer service instincts.
- Enjoy helping businesses thrive through hands-on support and strategic advice.
- Have 2+ years of experience in B2B account management or customer success.
- Are a natural multitasker who can manage multiple clients and needs at once.
- Are solutions-oriented and calm under pressure. Thrive in a remote-first, fast-paced environment.
- Are willing to travel up to 10% for client visits.
- Bonus: Minor SaaS sales experience or experience with up-selling products;
- Bonus: Up-to-date understanding of the travel industry’s consumer behavior;
- Bonus: Knowledge of Hubspot CRM or other CRM platforms.
Benefits
Comp & perks- Full-time - Fixed Term Contract (as International Contractor).
- Generous "Time to Recharge" policy — enjoy unlimited paid time off to rest, recharge, and show up as your best self.
- Amsterdam Program – visit us in Amsterdam (HQ) for 2-4 weeks every year, staying in one of our WeTravel apartments.
- Work remotely for a maximum of 4 weeks per calendar year.
- Extensive paid family leave.
- Three paid volunteer days per year — take time to give back to causes you care about, on us.
- 2-week cross-functional onboarding program.
- Cutting-edge equipment and tools to set you up for success.
- Join an international, travel-loving team with a passion for adventure and innovation.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
B2B account managementcustomer successupsellingSaaS sales
Soft Skills
communication skillsinterpersonal skillscustomer servicemultitaskingsolutions-orientedcalm under pressure