WeTravel

Sales Operations Lead

WeTravel

full-time

Posted on:

Location Type: Hybrid

Location: Chicago • Illinois • United States

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Salary

💰 $100,000 - $110,000 per year

Job Level

Senior

About the role

  • Serving as the strategic business partner to Sales leadership, owning leading indicators, forecasting integrity/metrics, pipeline health, corporate and ad hoc reporting, and revenue risk visibility across segments and regions.
  • Working within the broader Commercial Operations team to drive lead-to-cash optimization by aligning sales process, CRM, and customer journey stages to improve conversion rates, margin visibility, and forecast accuracy.
  • Translating data into action by delivering executive-level insights on coverage, productivity, win rates, pricing trends, and capacity planning.
  • Working within the broader Commercial Operations team to identify and eliminate revenue friction across tools, workflows, and handoffs, ensuring strong CRM adoption, clean data governance, and scalable operating discipline.
  • Partnering cross-functionally with Marketing, Finance, and Customer Success to align process, system utilization, KPIs, attribution, headcount planning, and performance metrics against any defined targets.

Requirements

  • Bachelor’s degree or equivalent experience.
  • 3-5+ years of experience in Sales Operations, Sales Support, or Business Operations.
  • Experience in SaaS.
  • Experience with business analysis.
  • Experience with CRM programs (Salesforce, HubSpot, Sugar).
  • Skilled at using data to understand and implement system user requirements that drive business priorities.
  • Strong problem-solving skills, sound judgement, and ability to effectively influence decision-making.
  • Proven experience participating in cross-functional teams and/or other significant complex projects.
  • Excellent interpersonal and communication skills (both verbally and written).
  • Attention to detail, excellent organizational and time management skills.
  • Motivated, self-starter with strong attention to detail.
  • Innovative problem solving, analytical, and execution skills.
  • Excellent organization, communication, presentation, and interpersonal skills.
  • Travel is not required, but might be needed from time to time.
Benefits
  • Your health matters – US team members get 100% employer-covered HDHP medical, DHMO dental, and standard vision coverages or a choice of plans that suit your needs.
  • Generous "Time to Recharge" policy — enjoy unlimited paid time off to rest, recharge, and show up as your best self.
  • Amsterdam Program – visit us in Amsterdam (HQ) for 2-4 weeks every year, staying in one of our WeTravel apartments.
  • Work remotely for a maximum of 4 weeks per calendar year.
  • Extensive paid family leave.
  • Three paid volunteer days per year — take time to give back to causes you care about, on us.
  • 2-week cross-functional onboarding program.
  • Cutting-edge equipment and tools to set you up for success. Coverage for certain work-from-home (WFH) equipment.
  • Join an international, travel-loving team with a passion for adventure and innovation.
  • Employer-sponsored 401(k) plan with a 2% company match to support your long-term financial goals.
  • Commute/Transit benefit for Chicago office based employees.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Sales OperationsBusiness OperationsBusiness AnalysisCRMData AnalysisForecastingLead-to-Cash OptimizationRevenue Risk ManagementPerformance MetricsCapacity Planning
Soft Skills
Problem-SolvingJudgementInfluencingInterpersonal SkillsCommunication SkillsAttention to DetailOrganizational SkillsTime ManagementMotivationAnalytical Skills
Certifications
Bachelor's Degree