Product Segment Analyst – Healthcare Segment, HCIT
eVisit
SQLTableau
Job Level
Senior
Tech Stack
SQLTableau
About the role
- lead and own the demand forecasting process for the assigned portion of SKU portfolio, ensuring accuracy, timeliness, and alignment with business objectives
- drive cross-functional alignment with Sales, Marketing, Finance, and Operations, integrating market intelligence, demand drivers, and promotional strategies into forecasting decisions
- monitor and optimise forecast accuracy KPIs (MAPE, Bias, Rolling Forecast Error), conducting root cause analysis, and implementing structural improvements
- evaluate and refine demand forecasts for seasonal events, promotions, and market shifts, ensuring alignment with revenue targets, marketing plans, and customer demand patterns
- champion process innovation by implementing automation, analytical enhancements, and workflow improvements to increase forecasting precision and efficiency
- mentor and develop demand planning team members, building expertise in advanced forecasting techniques and cross-functional collaboration
Requirements
- a degree in supply chain, business analytics, statistics, economics, industrial engineering, or a related field
- 6+ years of experience in demand planning or supply chain analytics, managing complex, multi-SKU portfolios across regions
- advanced knowledge of statistical and machine learning forecasting methods (e.g., multivariate regression, time-series modelling), with a strong command of metrics like MAPE and forecast bias
- proven ability to design, implement, and continuously improve forecasting models and planning processes
- proficiency in Excel and SQL; strong experience with BI tools like Tableau or Power BI to develop executive-level dashboards
- strong communicator with a track record of influencing senior leadership and mentoring teams; fluent in English (additional languages are a plus)
