Account Manager
M3 USA
B2B Account Manager
Westwing
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Build and grow our B2B A&D customer segment by establishing strong relationships with architects and interior designers, ensuring our products are specified in their projects
- Define a strategy for customer acquisition and growth, and convert it into a clear action plan with defined KPIs
- Lead the full sales cycle independently, from prospecting and pitching to project close
- Manage the UK A&D network and act as the regional expert within the company
- Support the development of large-scale B2B projects and help establish internal processes to scale the A&D business
- Develop and implement retention and upselling initiatives for your segment, while continuously monitoring and improving customer satisfaction
- Collaborate with senior leadership and contribute to key presentations and communications for the Head of B2B, the Group CEO and the Executive Team
Requirements
- 3+ years of experience with a strong track record in business development and account management in the B2B furniture, home and living industry
- Established network within the UK’s architecture and design community
- Entrepreneurial mindset and hands-on mentality to grow revenue while ensuring high customer satisfaction
- Ability to structure and manage complex, cross-functional projects involving multiple stakeholders at various levels
- Experience working in a fast-paced environment, handling multiple priorities with precision and speed
- Excellent communication skills, both verbal and written, to engage internal and external stakeholders effectively
- Fluency in English; additional languages are an advantage.
Benefits
- Inspiring, international, informal and nonpolitical environment for career growth
- Unique culture based on trust, support, and collaboration
- Open communication with monthly Company All-Hands, feedback channels, and regular Q&A sessions
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business developmentaccount managementcustomer acquisitioncustomer retentionupsellingproject managementKPI definitionsales cycle managementB2B salesstakeholder management
Soft skills
relationship buildingentrepreneurial mindsethands-on mentalitycustomer satisfaction focuscommunication skillscollaborationorganizational skillsproblem-solvingadaptabilityprecision
