Manager

• Serve as the Westinghouse presence at customer site, representing Westinghouse's ability to respond to planned and emergent customer needs.
• Provide valuable customer information that helps build relationships and a broader understanding of the customer's site needs.
• Ensure Westinghouse activities and interactions are being implemented consistent with the site specific environment, policies, procedures and organization to meet requirements and eliminate cost of poor quality.
• Serve as champion for human performance (HuP) and safety.
• Identify unmet customer needs and take appropriate action to provide solutions relating to business development opportunities for Westinghouse.
• Facilitate communication with the customer; identifying business opportunities and ensuring that the customer receives timely and targeted access to Westinghouse resources.
• Issue regular plant status reports, including customer needs identification.
• Collect market place data including customer long-term O&M and capital plans as well as competitor intelligence.
• Systematically build consultative relationships at all levels within the site organization including operations, maintenance and engineering decision-makers.
• Be an active member of the utility leadership team.
• Use extensive knowledge of Westinghouse products and services, customer capital spending decisions, outage planning and technical issue resolution to become a trusted advisor to the customer.
• Attend customer status meeting or other relevant meetings to understand customer short-term issues and long-term business needs.
• Facilitate receipt of contracts and contract changes related to emergent work.
• Operate as site outage manager and plant engineering manager as required.
• Supervise Westinghouse personnel on site.

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