IT Support Engineer
Westinghouse Electric Company
full-time
Posted on:
Location Type: Office
Location: Seoul • 🇰🇷 South Korea
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provide IT support for Westinghouse Korea locations
- Deliver daily IT operations and systems support across all South Korea sites
- Respond to and manage incidents and service requests
- Troubleshoot hardware and software issues in-person and remotely
- Provide on-call and after-hours support as needed
- Procure and deploy approved hardware/software
- Conduct regular hardware/software functionality checks
- Maintain accurate IT asset inventory in CMDB
- Identify opportunities for process improvement and cost optimization
- Support system deployments and provide user training
Requirements
- Bachelor’s degree or higher in Computer Science or related field
- Minimum 5 years of experience in IT operations and maintenance
- Familiarity with ITIL framework; certification preferred
- Microsoft and Cisco certifications are a plus
- Strong technical troubleshooting and hands-on skills
- High level of integrity, responsibility, and proactive problem-solving
- Commitment to continuous improvement
- Fluent in both Korean and English (verbal and written)
Benefits
- Full-time, on-site role
- Delivering high-quality technical support
- Timely resolution of IT issues
- Managing IT assets and expenses
- Coordinating with external suppliers
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
IT supporttroubleshootinghardware issuessoftware issuesIT operationssystem deploymentsuser trainingIT asset inventoryprocess improvementcost optimization
Soft skills
problem-solvingintegrityresponsibilityproactivecommitment to continuous improvement
Certifications
Bachelor’s degreeITIL certificationMicrosoft certificationCisco certification