Catering Sales Manager

Westin Nashville

Catering Sales Manager focusing on cultivating catering opportunities and maximizing revenue through strategic sales. Ensure exceptional client experiences in a fast-paced luxury hotel environment.

Posted 5/13/2026full-timeNashville • Tennessee • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Proactively cultivate catering opportunities and maximize revenue through strategic sales.
Build lasting client relationships for exceptional events and personalized service.
Ensure every client experience reflects the elevated hospitality and wellness-focused standards of the Westin brand.

Requirements

What you’ll need

Proactively solicit, qualify, and secure group and catering business to achieve individual and hotel revenue goals.
Build and maintain strong relationships with new and existing clients to drive repeat business and long-term loyalty.
Respond promptly to catering and group sales inquiries, preparing proposals, contracts, and customized event solutions.
Conduct site tours, client meetings, sales calls, and networking activities to promote the hotel and expand market presence.
Partner closely with Event Management and Operations teams to ensure seamless event execution and exceptional guest experiences.
Utilize strategic selling, negotiation, and upselling techniques to maximize revenue opportunities.
Monitor market trends, competitor activity, and customer needs to identify new business opportunities.
Deliver elevated customer service throughout the sales and event planning process in alignment with Westin and brand service standards.
Collaborate with internal teams and external partners to ensure coordinated communication and successful program delivery.
Maintain accurate sales records, reports, and systems while leveraging available sales tools and technology resources.

Benefits

Comp & perks

FREE Associate Meals
Travel Discounts on hotels at nearly 8,000 Marriott properties worldwide including rooms and meals
Discounts on Rental Cars, other popular hotels, and hotel alternatives
Discounts on tickets to concerts, Theme Parks, and other attractions
Discounts on Car and Computer Purchases
Associate Recognition events, celebrations, and parties year-round.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

strategic salescatering businessproposal preparationcontract negotiationevent planningupselling techniquesmarket trend analysissales record maintenancecustomer service

Soft Skills

relationship buildingclient managementcommunicationteam collaborationcustomer loyalty focus