Seasonal Customer Service Support Representative

Westfield Health

Seasonal Customer Service Support Representative for claims handling and data entry. Working remotely to assist with customer inquiries and maintain claims documentation.

Posted 4/23/2026full-timeRemote • Ohio • 🇺🇸 United StatesJunior💰 $17 per hourWebsite

About the role

Key responsibilities & impact

Performs assigned daily claims customer support activities.
Completes FNOL entry for all lines of business following guidelines into ClaimCenter.
Develops and maintains a strong working knowledge of all functions, processes, and procedures related to FNOL within ClaimCenter.
Responds to claims email inquiries and ensures Customer Care Center (CCC) email inbox is reviewed regularly throughout the day.
Responds to inquiries from claims personnel or customers via phone or email within service level guidelines.
Researches unidentified claims documents in Claims Capture within service level guidelines.

Requirements

What you’ll need

1+ years of previous work experience, preferably in a contact center environment.
Data entry experience including being accurate with a focus on attention to details.
Strong oral, written, and interpersonal communication skills.
Proficient use of various core systems, office and computer equipment, and software packages.
Strong customer service orientation.
Basic math skills.
Solid organization skills gained through previous work experiences.
High School Diploma or General Education Diploma (GED) and/or commensurate experience.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Westfield Health Website LinkedIn All Job Openings 201 - 500 employees Founded 1919 ⚕️ Healthcare Insurance 🧘 Wellness 🤝 B2B Healthcare Insurance
Wellness
B2B Westfield Health is a provider of health and wellbeing solutions dedicated to improving the quality of life of individuals and the communities they serve. Established in 1919, the company offers a range of services including health cash plans, private health insurance, mental health support, and corporate wellbeing strategies tailored to enhance employee engagement and productivity. Westfield Health aims to empower customers and businesses with effective health management tools and promotes a proactive, preventative approach to wellness. Seasonal Customer Service Support Representative Job not on LinkedIn 🔥 0 minutes ago 🏈 Ohio – Remote 💵 $17 / hour ⏰ Full Time 🟢 Junior 💝 Customer Support 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Performs assigned daily claims customer support activities.
Completes FNOL entry for all lines of business following guidelines into ClaimCenter.
Develops and maintains a strong working knowledge of all functions, processes, and procedures related to FNOL within ClaimCenter.
Responds to claims email inquiries and ensures Customer Care Center (CCC) email inbox is reviewed regularly throughout the day.
Responds to inquiries from claims personnel or customers via phone or email within service level guidelines.
Researches unidentified claims documents in Claims Capture within service level guidelines. 🎯 Requirements
1+ years of previous work experience, preferably in a contact center environment.
Data entry experience including being accurate with a focus on attention to details.
Strong oral, written, and interpersonal communication skills.
Proficient use of various core systems, office and computer equipment, and software packages.
Strong customer service orientation.
Basic math skills.
Solid organization skills gained through previous work experiences.
High School Diploma or General Education Diploma (GED) and/or commensurate experience. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Customer Service Representative II 🔥 51 minutes ago WM 10,000+ employees 📋 Compliance Website LinkedIn All Job Openings Customer Service Representative receiving and processing inquiries from customers for WM. Resolving customer issues and managing inbound and outbound interactions via phone and email. 🇺🇸 United States – Remote 💵 $19 - $24 / hour 💰 Post-IPO Debt on 2023-07 ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support 🚫👨‍🎓 No degree required 🦅 H1B Visa Sponsor Customer Service Representative III 🔥 51 minutes ago WM 10,000+ employees 📋 Compliance Website LinkedIn All Job Openings Customer Service Representative managing customer requests and escalated issues efficiently. Collaborating with internal and external contacts to ensure timely and accurate service. 🇺🇸 United States – Remote 💵 $21 - $27 / hour 💰 Post-IPO Debt on 2023-07 ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support 🚫👨‍🎓 No degree required 🦅 H1B Visa Sponsor Customer Service Representative III 🔥 51 minutes ago WM 10,000+ employees 📋 Compliance Website LinkedIn All Job Openings Customer Service Representative resolving inquiries and issues for WM customers. Handling requests through phone and email while ensuring high-quality service delivery. 🇺🇸 United States – Remote 💵 $21 - $27 / hour 💰 Post-IPO Debt on 2023-07 ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support 🚫👨‍🎓 No degree required 🦅 H1B Visa Sponsor Associate, Customer Care – Spanish, English 🔥 4 hours ago KnowFully Learning Group 51 - 200 📚 Education 💸 Finance Website LinkedIn All Job Openings Customer Care Associate at KnowFully Learning Group, providing bilingual support to customers in finance and healthcare sectors. Managing inquiries and ensuring customer satisfaction in a remote role. 🇺🇸 United States – Remote 💵 $18 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support Associate, Customer Care – English 🔥 4 hours ago KnowFully Learning Group 51 - 200 📚 Education 💸 Finance Website LinkedIn All Job Openings Associate, Customer Care supporting customers with inquiries and issues at KnowFully Learning Group. Engaging in product guidance, ensuring customer satisfaction, and driving sales standards. 🇺🇸 United States – Remote 💵 $18 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support View More Customer Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

data entryFNOL entryclaims processingattention to detailbasic math skills

Soft Skills

oral communicationwritten communicationinterpersonal communicationcustomer service orientationorganizational skills

Certifications

High School DiplomaGeneral Education Diploma (GED)