Business Process Specialist

Westfield Health

. Manages the responsibility for the development, management and maintenance of business processes, programs, business planning, supplier relationships and performance.

Posted 4/21/2026full-timeWestfield Center • Ohio • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Manages the responsibility for the development, management and maintenance of business processes, programs, business planning, supplier relationships and performance.
Manages and ensures accountability for assigned processes and programs, including customer experience, supplier performance and overall program success.
Develops and maintains positive and objective supplier relationships with assigned established and prospective suppliers.
Leads the supplier selection process, assists in supplier audits and partners in business procurement agreements, service level agreements and communicates potential changes related to supplier agreements or processes.
Assist the leadership team in annual and long-range planning, updating/reporting on plan progress, and prioritizing future initiatives that impact and align with the vision, mission and goals of the company.
Provides technical expertise for technology applications, production support, integrations and related business process workflows.
Develops and maintains documentation and curriculum, including process workflows, job aids, modules, recordings, etc.
Collaborates with other teams and departments to update and complete priority projects and initiatives.
Acts as a consultant to Company if required.
Maintains effective and ongoing communication with the key internal and external stakeholders, project team members and other stakeholders.
Ensures excellence in customer service and acts as a point of contact to help resolve questions or problems related to the assignment.
Works with Quality Assurance team to ensure timely completion of vendor reviews, prompt resolution of issues and assist in vendor selection.
Assists the Strategy Integration Director with business plan, processes, guidelines and budget and assists with supplier and process related costs, and helps the Business Process Manager identify risks and mitigate strategies related to processes.
Participates in professional industry groups and stays abreast of industry changes, advances and jurisdictions to communicate, develop and incorporate best practices across the company.

Requirements

What you’ll need

5-7 years of experience in Business Process Management, Business Analysis, or a related field.
Bachelor's degree in Business or a related field and/or commensurate work experience.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Westfield Health Website LinkedIn All Job Openings 201 - 500 employees Founded 1919 ⚕️ Healthcare Insurance 🧘 Wellness 🤝 B2B Healthcare Insurance
Wellness
B2B Westfield Health is a provider of health and wellbeing solutions dedicated to improving the quality of life of individuals and the communities they serve. Established in 1919, the company offers a range of services including health cash plans, private health insurance, mental health support, and corporate wellbeing strategies tailored to enhance employee engagement and productivity. Westfield Health aims to empower customers and businesses with effective health management tools and promotes a proactive, preventative approach to wellness. Business Process Specialist 🔥 56 minutes ago 🏢🏡 Westfield Center – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Business Operations Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Manages the responsibility for the development, management and maintenance of business processes, programs, business planning, supplier relationships and performance.
Manages and ensures accountability for assigned processes and programs, including customer experience, supplier performance and overall program success.
Develops and maintains positive and objective supplier relationships with assigned established and prospective suppliers.
Leads the supplier selection process, assists in supplier audits and partners in business procurement agreements, service level agreements and communicates potential changes related to supplier agreements or processes.
Assist the leadership team in annual and long-range planning, updating/reporting on plan progress, and prioritizing future initiatives that impact and align with the vision, mission and goals of the company.
Provides technical expertise for technology applications, production support, integrations and related business process workflows.
Develops and maintains documentation and curriculum, including process workflows, job aids, modules, recordings, etc.
Collaborates with other teams and departments to update and complete priority projects and initiatives.
Acts as a consultant to Company if required.
Maintains effective and ongoing communication with the key internal and external stakeholders, project team members and other stakeholders.
Ensures excellence in customer service and acts as a point of contact to help resolve questions or problems related to the assignment.
Works with Quality Assurance team to ensure timely completion of vendor reviews, prompt resolution of issues and assist in vendor selection.
Assists the Strategy Integration Director with business plan, processes, guidelines and budget and assists with supplier and process related costs, and helps the Business Process Manager identify risks and mitigate strategies related to processes.
Participates in professional industry groups and stays abreast of industry changes, advances and jurisdictions to communicate, develop and incorporate best practices across the company. 🎯 Requirements
5-7 years of experience in Business Process Management, Business Analysis, or a related field.
Bachelor's degree in Business or a related field and/or commensurate work experience. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Business Process ManagementBusiness AnalysisSupplier AuditsProcess WorkflowsTechnical ExpertiseDocumentation DevelopmentCurriculum DevelopmentVendor SelectionQuality AssuranceBusiness Planning

Soft Skills

AccountabilityCollaborationCommunicationCustomer ServiceConsultingLeadershipProblem SolvingRelationship ManagementStrategic PlanningRisk Mitigation