Regional Sales Support

Western Union

Regional Sales Support assisting sales teams at Western Union. Managing sales operations, performance analytics, and agent interactions in a remote work setting.

Posted 5/16/2026full-timeTexas • 🇺🇸 United StatesJuniorMid-Level💰 $90,000 - $110,000 per yearWebsite

About the role

Key responsibilities & impact

Support the Regional Sales team with back-office administration of the sales process, account management, contract renewals and agent interactions.
Assist the sales team with pipeline management and updates, updating sales scorecards, managing contract updates, banking and payments setup for new and existing agents.
Support the end-to-end life cycle of Western Union, Vigo and OV agents including lead generation & classification, pipeline management, agent enrollment, agent setup, new agent activation, ongoing agent support, agent ownership changes and agent deletion.
Track and analyze sales performance and provide recommendations based on data and market intelligence, as well as supporting the sales team with tracking and management of sales initiatives.
Engage in proactive collaboration and partnership across the region and functions, as well as the ability to manage multiple data sources.
Ensure all activities remain on track and any issues are escalated and resolved in a timely manner.

Requirements

What you’ll need

Bachelor’s degree in business or finance preferred
2+ years’ experience, preferably in the financial services sector with experience of working in sales supporting functions (reporting, setup, analytics)
Able to communicate effectively across cross-functional project teams
Project management experience is a plus
In depth knowledge of Excel, Power BI and working understanding of Salesforce preferred
Ability to review data and provide meaningful recommendations
Data analytics background is a plus
Demonstrate effective interpersonal skills, ability to earn the trust of leadership and business partners
Strong customer-centric viewpoint while possessing knowledge of other business units for efficiency
Spanish is preferred.

Benefits

Comp & perks

short-term incentives
multiple health insurance options
accident and life insurance
access to best-in-class development platforms
Paid Time off
Medical, Dental and Life Insurance
Parental Leave
Global Adoption Assistance
401K plan

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analyticspipeline managementcontract managementsales reportingsales scorecardslead generationagent enrollmentagent activationbanking setupcontract renewals

Soft Skills

effective communicationinterpersonal skillsproject managementcollaborationproblem-solvingcustomer-centric viewpointtrust-buildingmulti-taskingrecommendation formulationdata review

Certifications

Bachelor’s degree in businessBachelor’s degree in finance