Western Union

Senior Manager, Product Management – Digital Strategy

Western Union

full-time

Posted on:

Location: Colorado, New York • 🇺🇸 United States

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Salary

💰 $140,000 - $175,000 per year

Job Level

Senior

About the role

  • Define, execute, and iterate on the product strategy for the US market, ensuring alignment with company goals and growth objectives.
  • Leverage qualitative and quantitative customer insights to guide decision-making and prioritize product initiatives that improve the customer experience.
  • Partner with cross-functional teams such as marketing, risk, pricing, compliance, and payments to ensure seamless product delivery.
  • Work hand-in-hand with US business leadership to shape product development efforts that drive overall business growth.
  • Investigate and evaluate new market opportunities, potential product offerings, strategic alliances, and untapped consumer segments to fuel growth.
  • Collaborate with regional teams around the world to ensure the product meets the needs of both senders and receivers.
  • Drive revenue growth and deliver world-class customer experiences.

Requirements

  • 5+ years of experience in product management, with a focus on digital products, ideally in remittance or financial services.
  • Strong ability to leverage customer insights and data to drive product strategy.
  • Proven experience working cross-functionally with teams like marketing, risk, compliance, and payments.
  • Excellent leadership, communication, and stakeholder management skills.
  • Ability to think strategically and act tactically, balancing short-term execution with long-term vision.
  • Experience in market research and identifying new opportunities for product innovation and expansion.
  • Impeccable understanding of data and metrics, exercising high quality, data driven decisioning.