Western Union

Manager, Communications – Event & Multimedia Producer

Western Union

full-time

Posted on:

Location Type: Hybrid

Location: Denver • Colorado • United States

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Salary

💰 $125,000 - $150,000 per year

About the role

  • Plan and oversee the production of virtual, in‑person and hybrid events for global audiences.
  • Collaborate with internal partners to develop pre-event communications and promotional strategies.
  • Manage all event logistics, including venue selection, vendor coordination, technical requirements, and on‑site execution.
  • Build detailed project plans outlining timelines, budgets, milestones, and resource allocation.
  • Coordinate with cross-functional teams (IT, HR, Facilities, Leadership) to ensure seamless event delivery.
  • Oversee post-event analysis, reporting and feedback integration.
  • Develop compelling event content, narratives and programming that align with business and audience needs.
  • Source, manage and direct vendors for filming, producing, and editing company videos.
  • Create meaningful attendee experiences that reinforce cultural values and event goals.
  • Identify and manage speakers, presenters, facilitators and talent.
  • Produce run‑of‑show documents, scripts and briefing materials and manage overall event flow.
  • Oversee all audio/visual production requirements, including live-streaming, multi-camera capture, staging and virtual platform management.
  • Manage registration systems, attendee communications and content distribution before, during, and after events.
  • Troubleshoot and resolve technical issues in real time for both virtual and in‑person experiences.
  • Ensure all events meet accessibility standards, providing inclusive experiences for diverse audiences.
  • Partner with internal stakeholders to translate business objectives into communications strategies and event experiences.
  • Lead vendor relationships, negotiate contracts, and manage performance.
  • Develop and maintain strong relationships across regions to ensure global alignment and consistency.
  • Collect feedback, measure event and communications effectiveness, and recommend continuous improvements.
  • Support global communication campaigns, messaging, and content development as needed.

Requirements

  • 5–7 years of experience in marketing, public relations, market research and/or corporate communications.
  • Bachelor’s degree in communications or a related field (or equivalent experience).
  • Proven experience planning and executing complex events and multimedia projects for diverse or global audiences.
  • Strong project management skills with the ability to manage multiple complex initiatives simultaneously.
  • Expertise with virtual event platforms (e.g., Teams Live, Zoom Webinar, ON24), A/V equipment, and production workflows.
  • Experience managing external agencies, production crews, and freelance talent.
  • Ability to craft clear, compelling communications and event narratives.
  • Strong understanding of creative development processes (storyboarding, filming, editing, post-production).
  • Exceptional stakeholder management and interpersonal communication skills.
  • Ability to adapt in fast-paced environments and make real-time decisions under pressure.
  • Knowledge of accessibility standards and inclusive event design.
  • Comfort working with senior leaders and presenting recommendations confidently.
Benefits
  • short-term incentives
  • multiple health insurance options
  • accident and life insurance
  • access to best-in-class development platforms
  • Paid Time off
  • Medical, Dental and Life Insurance
  • Parental Leave
  • Global Adoption Assistance
  • Western Union Contribution to 401K
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
event planningproject managementmultimedia project executionaudio/visual productioncontent developmentvendor managementtechnical troubleshootingaccessibility standardscommunication strategiesevent logistics
Soft Skills
interpersonal communicationstakeholder managementadaptabilitydecision making under pressurerelationship buildingcreative developmentfeedback integrationstrategic thinkingcollaborationproblem solving