Senior Associate, Global Risk – Insurance Operations
Pfizer
Director, Operating Risk and Control
Western Union
full-time
Posted on:
Location Type: Hybrid
Location: New York City • Colorado, New York • 🇺🇸 United States
Visit company websiteSalary
💰 $175,000 - $200,000 per year
Job Level
Lead
Tech Stack
Cyber Security
About the role
- Serve as the first line of defense for a portfolio of consumer products
- Partner closely with product owners, legal, compliance, risk, cybersecurity, and sponsor bank partners
- Design and oversee systems, processes, and controls that ensure regulatory compliance and operational integrity
- Act as a liaison between internal teams (Compliance, Legal, Privacy, Cybersecurity, Risk) and external banking partners
- Coordinate regular meetings with external bank partners to ensure alignment and compliance
- Review and improve customer-facing content and processes in collaboration with cross-functional teams
- Develop and execute risk and compliance strategies aligned with business goals and regulatory requirements
- Support adherence to financial regulations including BSA/AML, KYC, Reg E, data privacy, and card issuing best practices
- Monitor compliance controls and key risk indicators, identifying weaknesses and recommending solutions
- Manage internal audits and controls testing to assess effectiveness and ensure controls operate as intended
- Resolve findings from internal teams, regulators, or banking partners through timely corrective actions
- Oversee development of policies related to financial crimes, fraud prevention, and customer data protection
Requirements
- 10+ years of experience in risk management, compliance, or operational controls within financial services
- Strong knowledge of regulatory frameworks including BSA/AML, KYC, GLBA, CFPB, and data privacy laws
- Experience working with BIN sponsorship banks, card networks and navigating third-party risk and compliance requirements
- Proven ability to lead cross-functional teams and manage complex stakeholder relationships
- Expertise in designing and implementing controls for consumer financial products and services
- Strong analytical and problem-solving skills, including root cause analysis and remediation planning
- Experience with internal audits, business control strategies, controls testing, and regulatory examinations
- Excellent communication and documentation skills, with the ability to translate regulatory requirements into operational processes
- Ability to stay current on industry trends, regulatory changes, and emerging risks in payments and card issuing
- Bachelor’s degree required; advanced degree or certifications (e.g., CRCM, CAMS, CISA) preferred.
Benefits
- short-term incentives
- multiple health insurance options
- accident and life insurance
- access to best-in-class development platforms
- Family First Program
- Flexible Time off
- Medical, Dental and Life Insurance
- Tuition Assistance Program
- Parental Leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
risk managementcomplianceoperational controlsregulatory frameworkscontrols testingroot cause analysisremediation planninginternal auditsdesigning controlsconsumer financial products
Soft skills
analytical skillsproblem-solving skillscommunication skillsdocumentation skillsleadershipstakeholder managementcollaborationadaptabilitystrategic thinkingrelationship management
Certifications
CRCMCAMSCISA
