Western Reserve Group

Claims Specialist

• Investigates claims to determine cause, scope and amount of loss
• Verifies coverage and recommends ultimate resolution on assigned cases
• Accurately and independently interpret policies on all lines of business
• Prepares clear, thorough, and concise notes or correspondence
• Resolves claims within authority or Home Office approval
• Identifies potential suspicious claims
• Ensures accurate reserves and adjusts as warranted
• Prepares for and attends trials, settlement conferences, and policyholder meetings
• Analyzes assigned claims and plans for their investigation
• Communicates effectively with all levels of customers and stakeholders

Property Claims Specialist