Western National Insurance

Regional Agency Manager

Western National Insurance

full-time

Posted on:

Origin:  • 🇺🇸 United States • Washington

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Salary

💰 $100,320 - $150,480 per year

Job Level

Mid-LevelSenior

About the role

  • Builds and maintains strong relationships with existing and potential agencies by understanding needs and providing solutions.
  • Drives revenue growth by selling products through agency communication and prospecting.
  • Analyzes sales metrics and agency production; develops and implements corrective action plans.
  • Manages agency production and claims experience through report analysis and reviews production/profitability with agency personnel.
  • Establishes regular meeting schedules and conducts in-person agency visits to achieve corporate objectives.
  • Promotes and provides training on company products, systems, and new sales techniques.
  • Acts as liaison between agencies and company; communicates changes and develops new and renewal sales opportunities.
  • Collaborates with marketing, claims, underwriting, and other departments to ensure seamless customer experience.
  • Pulls agency reports to analyze and develop territory strategies and growth plans.
  • Leads sales presentations and negotiations; researches and recommends new agencies for appointment.
  • Assists agencies in resolving complex underwriting or claims complaints and mentors underwriters on agency dynamics.
  • Continuously seeks improvements in sales processes, team performance, and customer satisfaction.

Requirements

  • Valid and unrestricted driver’s license and acceptable driving record.
  • Ability to travel frequently (75 - 80%), including overnight state travel (15 - 200-mile radius); territory is Western Washington.
  • Property-and-casualty insurance company sales and marketing experience or equivalent agency-facing P&C industry experience.
  • Excellent written, verbal, and interpersonal communication skills.
  • Proficient use of various core systems, office and computer equipment, and software packages.
  • Proficient in negotiating and leveraging in business transactions.
  • Proficient verbal and written communication skills to clearly explain insurance terms, policies, and procedures to agency partners.
  • Ability to actively listen and understand customer needs and concerns.
  • Proficient understanding of insurance regulation and compliance requirements.
  • Ability to serve and co-lead project groups to assist in the evolution of coverage, policies, and procedures.
  • Proficient understanding of risk management concepts and how they apply to insurance products and client needs.
  • Bachelor's degree in business or marketing; experience in lieu of degree acceptable.
  • CIC or CPCU designation preferred or record of insurance-related continuing education courses.