Operations Manager

Western Exterminator Company

Operations Manager overseeing technician recruiting, hiring, and training within Rentokil. Focusing on maximizing technician success and ensuring service quality across multiple locations.

Posted 7/11/2026full-timeFresno • California • 🇺🇸 United StatesMid-LevelSenior💰 $62,700 - $101,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in technician training and development while ensuring compliance with safety standards and service quality. Proficient in inventory management and effective scheduling to enhance customer satisfaction and retention.

Highest-signal resume keywords

Technician TrainingRecruitment and HiringPerformance EvaluationInventory ManagementSafety Standards Compliance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Basic Math SkillsProblem SolvingService Quality Management

Soft Skills

LeadershipMotivational Skills

Certifications & Qualifications

High School Diploma or GEDValid Driver's LicensePest Control Licenses/Certificates

Industry Keywords

Pest ControlTermite ControlCustomer RetentionBranch Scheduling

About the role

Key responsibilities & impact

Oversee ongoing technician training, coaching, and development
Recruit/hire residential and/or commercial pest, termite, specialty, and lawn technicians
Review and evaluate ongoing technician performance
Ensure overall service quality to maximize customer retention
Monitor branch scheduling and ensure customer appointments are completed efficiently
Ensure safety standards are met or exceeded
Monitor and maintain inventory levels of pest/termite control products

Requirements

What you’ll need

High school diploma (or GED)
Maintain licenses/certificates as required by federal, state, and/or local regulations
Maintain valid driver’s license
Ability to effectively lead and motivate others
Adept at problem solving and identifying practical solutions
Good aptitude for basic/intermediate math, for calculations related to sales/service

Benefits

Comp & perks

Start Day 1 for Full-Time Colleagues - No Waiting Period!
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
401(k) retirement plan with company-matching contributions
Professional and Personal Growth
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)
Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility