eCommerce Operations Specialist

Western Digital

eCommerce Operations Specialist at Sandisk ensuring smooth execution of operations across order management, payments, and fulfillment. Collaborating with IT, logistics, and Customer Service teams.

Posted 7/25/2026full-timeRemote • 🇲🇽 MexicoMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in eCommerce operations management, ensuring smooth execution across order management, payments, and fulfillment. Strong communication skills facilitate effective collaboration between cross-functional teams and stakeholders.

Highest-signal resume keywords

ECommerce Operations ManagementOrder Management SystemsCross-Functional CollaborationCustomer Experience ImprovementData Tracking and Reporting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order ManagementFulfillment ProcessesPayment ProcessingOperational Process OptimizationTroubleshootingReporting and Analytics

Soft Skills

Strong Communication SkillsProblem-SolvingTeam Collaboration

Tools & Technologies

ERP PlatformsThird-Party Logistics

Industry Keywords

ECommerceDigital EnvironmentCustomer-Facing FunctionsHigh-Volume Environment

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Support the day-to-day health of eCommerce operations by monitoring execution across order management, payments, fulfillment, and post-purchase activities
Act as a key connector between Customer Service, IT, Logistics, and internal business stakeholders
Identify, troubleshoot, and escalate order-related issues that may impact fulfillment, payment processing, or customer experience
Ensure operational processes run smoothly across systems, partners, and teams
Track and report on key operational activities and issues to support visibility and informed decision-making

Requirements

What you’ll need

Bachelor’s degree in Business, Operations, Marketing, or a related field (or equivalent experience)
3+ years of professional experience supporting operations or customer‑facing functions, ideally within an eCommerce, digital, or systems driven environment
Fluent in English, with strong written and verbal communication skills
Familiarity with order management systems, ERP platforms, or third-party logistics environments
Experience working cross-functionally in a fast-paced, high-volume environment

Benefits

Comp & perks

Health insurance
Paid time off
Flexible work arrangements