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Senior Loan Operations Administrator
Western Alliance BankSenior SBA loan administrator managing SBA and complex commercial loan transactions for Western Alliance Bank. Coordinating documentation, compliance, funding, post-closing support, and junior staff mentorship.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Expertise in managing the full lifecycle of SBA and complex commercial loan transactions, ensuring compliance with SBA SOP and regulatory requirements while mentoring junior staff and driving process improvements.
Highest-signal resume keywords
SBA Loan ProcessingComplex Commercial Loan StructuresLoan Documentation PracticesRegulatory ComplianceTeam Mentoring
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Loan Transaction ManagementDue Diligence AnalysisCollateral Structure ReviewFee Calculation and ReconciliationLoan Funding and Disbursement
Soft Skills
Analytical SkillsOrganizational SkillsProblem-Solving Skills
Tools & Technologies
Core Loan SystemsFinancial Reporting Tools
Industry Keywords
SBA SOP7(a) Loans504 LoansExpress LoansMulti-Party Transactions
About the role
Key responsibilities & impact- Manage the full lifecycle of SBA and complex commercial loan transactions, including processing, documentation, closing, and funding
- Analyze loan approvals to determine due diligence, documentation requirements, and closing structure
- Coordinate with Relationship Managers, CDCs, legal counsel, title/escrow companies, and internal partners to facilitate timely closings
- Direct preparation of loan documentation aligned with credit approval, SBA SOP, and program eligibility requirements
- Communicate with borrowers and counterparties to obtain and validate required documentation
- Ensure compliance with SBA SOP, regulatory requirements, and internal credit policy
- Validate eligibility requirements to preserve SBA guaranty integrity
- Review collateral structure, lien priority, insurance coverage, and third-party reports
- Maintain complete, accurate, audit-ready loan files
- Coordinate loan closings, funding packages, and settlement review
- Book and fund loans in core systems
- Process disbursements, wires, and vendor payments
- Calculate, collect, and reconcile fees and closing costs
- Deliver complete loan packages for boarding and coordinate handoff with Loan Servicing
- Monitor post-closing requirements, trailing documents, collateral perfection, and SBA-specific conditions
- Track and resolve exceptions to reduce guaranty risk
- Support portfolio management through covenant monitoring, UCC tracking, and financial reporting
- Serve as a subject matter expert on SBA lending and complex loan structures
- Train, mentor, and guide Loan Administrators and junior staff
- Identify process improvements and partner with leadership on standardization initiatives
Requirements
What you’ll need- 5+ years of SBA loan processing and closing experience, including 7(a), 504, and Express loans
- High school diploma required
- Strong working knowledge of SBA SOP, lending regulations, and loan documentation practices
- Experience with complex commercial loan structures and multi-party transactions
- Ability to manage high-volume, deadline-driven pipelines with minimal oversight
- Strong analytical, organizational, and problem-solving skills
- Demonstrated ability to mentor and develop team members
Benefits
Comp & perks- Competitive salaries
- Ownership stake in the company
- Medical and dental insurance
- Time off
- 401k matching program
- Tuition assistance program
- Employee volunteer program
- Wellness program
- Annual bonus/incentives may be available