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Western Alliance Bank

Client Relationship Manager – III

Western Alliance Bank

Client Relationship Manager overseeing major client relationships at Western Alliance Bank. Driving client service and product efficiency projects while leading a team and managing operations.

Posted 7/30/2026full-timeBloomington • Maryland, Massachusetts, Minnesota, Texas • 🇺🇸 United StatesSeniorLead💰 $139,530 - $183,850 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates advanced knowledge of banking operations and regulatory compliance while effectively managing client relationships and leading teams to achieve business objectives. Strong communication skills and the ability to identify and mitigate operational risks are essential.

Highest-signal resume keywords
Corporate Trust ExperienceLeadership ExperienceBanking Operations KnowledgeRegulatory Compliance ExpertiseClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Banking OperationsDeposit OperationsLoan AdministrationTreasury ManagementCommercial Banking ProductsRisk MitigationOperational Change Implementation
Soft Skills
Communication SkillsClient Service OrientationTeam Management
Industry Keywords
Corporate TrustRegulatory ComplianceIndustry StandardsBusiness DevelopmentClient Service Associates

About the role

Key responsibilities & impact
  • responsible for managing significant client relationships and ensuring excellent client service and delivery to the client base
  • drive product efficiency projects and may lead other business-related projects
  • work closely with new business development staff
  • oversee the day-to-day operations and reporting delivery to those clients done with the client service associates assigned to your deals
  • review and accept new client relationships based on business line account acceptance policies and procedures
  • provide quality service based on client needs, wants, and expectations; align actions accordingly; remain sensitive and responsive to both internal and external clients
  • identify business risks and operational challenges and take steps to mitigate risk and enhance operating systems and processes
  • coordinate the development and implementation of operational changes within the unit
  • manage staff, hire new staff, and/or train staff to successfully meet business objectives

Requirements

What you’ll need
  • 8+ years of related experience in Corporate Trust or similar field
  • Bachelor's degree or equivalent experience required
  • Previous leadership experience required
  • Advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services
  • Advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
  • Advanced speaking and writing communication skills
  • May require up to 25% travel

Benefits

Comp & perks
  • competitive salaries
  • an ownership stake in the company
  • medical and dental insurance
  • time off
  • a great 401k matching program
  • tuition assistance program
  • an employee volunteer program
  • a wellness program