Assistant Vice President – Specialty Deposit Portfolio Manager

Western Alliance Bank

Assistant Vice President managing specialty deposit accounts in Juris Banking Division at Western Alliance Bank. Delivering tailored service to law firms and fiduciary clients while ensuring compliance and risk management.

Posted 6/4/2026full-timeSan Diego • Arizona, California, Ohio • 🇺🇸 United StatesLead💰 $107,000 - $130,000 per yearWebsite

About the role

Key responsibilities & impact

As the Specialty Deposit Portfolio Manager you will be responsible for delivering tailored, exceptional service to law firms, legal professionals, and fiduciary clients within the Juris Banking Division
The SDPM manages a portfolio of specialty deposit accounts within Juris Banking such as but not limited to Escrow, QSF Administration, and DACA
You will serve as the point of contact for new and existing specialty deposits within Juris Banking business line to deliver accurate and timely responses to requests, transactions, account opening/closings, and other client requests while maintaining service level agreement (SLAs), managing risk, and adhering to all regulatory compliance standards
You will document client interactions through the Bank’s CRM platform
Work with sales, relationship management, client service/operations employees, and legal department to onboard, service and manage these specialty deposits
Manages Escrow deposit portfolio for Juris Banking Escrow accounts
Provides initial review of client provided escrow agreements, or change requests to WAB approved template agreements, for feasibility of request, risk, outlined responsibilities/expectations of WAB
Determines if internal counsel review is necessary
Works with Relationship Manager, Juris Banking Director of Deposit Operations, Specialty Deposit Operations, TM Sales, and WAB legal team to execute appropriate agreements and establish accounts
May include assistance with collecting necessary onboarding documentation
Manages relationships with outside vendors as needed to service escrow accounts
Maintains CRM database including calls and results on relationships
Provides reports to RMs as required
Primary Contact for escrow parties, providing excellence in communication, response time, client servicing
Manages deposits, distributions and tracking as required by escrow agreement
Maintains accuracy and completion of transactions and retention of documents for internal audit reviews
Ensures fees are properly disclosed and assessed via placement into the appropriate product, assignment of price plan, as applicable
Ensures funds are properly insured via use of IntraFi, government backed funds, as needed for enhanced insurance
Assists Juris Banking operations team, as needed, with completion of the monthly certifications of all bank controlled escrow accounts
Understands business implications of decisions; displays orientation to profitability, demonstrates knowledge of market and competition; aligns work with strategic goals
Communicate areas in which efficiencies can be gained via process improvement, automation etc., as identified
Exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit

Requirements

What you’ll need

Requires a High School diploma or equivalent
3+ years of experience in banking, deposits, account servicing or other directly related experience
5 years or more experience is preferred
College degree preferred
Intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services
Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
Working knowledge of various word processing and spreadsheet software
Must have excellent customer service and strong communication skills, especially speaking and listening skills
Ability to work with relationship managers, legal department, senior managing director and clients as needed.

Benefits

Comp & perks

competitive salaries
an ownership stake in the company
medical and dental insurance
time off
a great 401k matching program
tuition assistance program
an employee volunteer program
a wellness program

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

banking operationsdeposit operationsaccount servicingescrow managementregulatory compliancerisk managementprocess improvementfinancial reportingclient onboardingtransaction management

Soft Skills

customer servicecommunicationteam collaborationproblem-solvingobjectivityfeedback acceptancerelationship managementorganizational skillsadaptabilityattention to detail