Senior Product Specialist – Card

Western Alliance Bank

Senior Product Specialist supporting Western Alliance Bank’s commercial card products. Collaborating across teams to enhance product offerings and improve client experiences.

Posted 4/16/2026full-timePhoenix • Arizona • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Support Western Alliance Bank’s Product Management Team in creating best-in-class commercial card products.
Participate in the growth, development and expansion of our commercial card product set.
Work collaboratively across Treasury Management Sales, Product Management, Card Implementation/ Operations, Marketing, Line of Business leaders, industry partners and vendors.
Collaborate with Product Managers, Product Analysts, Sales, IT, Risk, Legal, and Executive Team.
Provide training, pricing, and product benefits to internal partners.
Create and manage card product process flows.
Develop and maintain detailed technical product knowledge.
Research market opportunities for new product enhancements.
Evaluate new potential vendor solutions.
Identify process improvements and automation opportunities for the commercial card product offering.

Requirements

What you’ll need

Bachelor’s degree in related business field (Finance, Economics, Sales/Marketing) preferred.
5 or more years of commercial card product related experience within a financial institution required.
Proven experience in improving the quality of the client experience for commercial cards and related products.
Experience with commercial card product technology, processing platforms, and/or file delivery solutions strongly preferred.
Treasury Management, and/or Product Management/Development background strongly preferred, with the ability to concurrently manage, prioritize, and execute against multiple priorities.
Excellent verbal, written, and interpersonal communication skills.
Detail-oriented, with ability to influence, collaborate, and communicate across all levels and lines of business, internal resources, and vendors.
Strong analytical and technical skills and ability to handle ambiguous and complex situations.

Benefits

Comp & perks

competitive salaries
an ownership stake in the company
medical and dental insurance
time off
a great 401k matching program
tuition assistance program
an employee volunteer program
a wellness program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

commercial card product managementproduct developmentprocess improvementmarket researchvendor evaluationtechnical product knowledgeautomationclient experience enhancementfinancial institution experiencefile delivery solutions

Soft Skills

collaborationcommunicationdetail-orientedinfluenceanalytical skillsproblem-solvingprioritizationexecutioninterpersonal skillsability to handle ambiguity