Senior Product Specialist – Card
Western Alliance Bank
full-time
Posted on:
Location Type: Office
Location: Phoenix • Arizona • United States
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Job Level
About the role
- Support Western Alliance Bank’s Product Management Team in creating best-in-class commercial card products.
- Participate in the growth, development and expansion of our commercial card product set.
- Work collaboratively across Treasury Management Sales, Product Management, Card Implementation/ Operations, Marketing, Line of Business leaders, industry partners and vendors.
- Collaborate with Product Managers, Product Analysts, Sales, IT, Risk, Legal, and Executive Team.
- Provide training, pricing, and product benefits to internal partners.
- Create and manage card product process flows.
- Develop and maintain detailed technical product knowledge.
- Research market opportunities for new product enhancements.
- Evaluate new potential vendor solutions.
- Identify process improvements and automation opportunities for the commercial card product offering.
Requirements
- Bachelor’s degree in related business field (Finance, Economics, Sales/Marketing) preferred.
- 5 or more years of commercial card product related experience within a financial institution required.
- Proven experience in improving the quality of the client experience for commercial cards and related products.
- Experience with commercial card product technology, processing platforms, and/or file delivery solutions strongly preferred.
- Treasury Management, and/or Product Management/Development background strongly preferred, with the ability to concurrently manage, prioritize, and execute against multiple priorities.
- Excellent verbal, written, and interpersonal communication skills.
- Detail-oriented, with ability to influence, collaborate, and communicate across all levels and lines of business, internal resources, and vendors.
- Strong analytical and technical skills and ability to handle ambiguous and complex situations.
Benefits
- competitive salaries
- an ownership stake in the company
- medical and dental insurance
- time off
- a great 401k matching program
- tuition assistance program
- an employee volunteer program
- a wellness program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
commercial card product managementproduct developmentprocess improvementmarket researchvendor evaluationtechnical product knowledgeautomationclient experience enhancementfinancial institution experiencefile delivery solutions
Soft Skills
collaborationcommunicationdetail-orientedinfluenceanalytical skillsproblem-solvingprioritizationexecutioninterpersonal skillsability to handle ambiguity