Western Alliance Bank

Senior Risk and Control Issue Manager

Western Alliance Bank

full-time

Posted on:

Location Type: Office

Location: Phoenix • Arizona • United States

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Job Level

Senior

Tech Stack

Cyber Security

About the role

  • accountable for the First Line of Defense (FLoD) Issue Management Program
  • oversees the end-to-end issue lifecycle (identification, assessment, remediation, validation, and reporting)
  • drives consistent governance, metrics, and executive reporting
  • drive proactive and timely identification, management, and oversight of issues per firm requirements
  • identification of thematic root causes underlying control failure/s and facilitating the planning and execution of effective remediation of control gaps
  • collaborate with stakeholders to resolve roadblocks and facilitate solutioning with senior leaders
  • development, implementation, maintenance and management of the Issue Management application (System of Record)
  • design and implement of issue management reporting for senior leadership to identify trends, emerging risks, and actionable items in the risk and controls environment
  • liaise within the organization to ensure connectivity with enterprise-wide issue management efforts to enhance Western Alliance safety and soundness
  • development of strong relationships with key stakeholders
  • proactive engagement with control functions to ensure understanding of the First Line of Defense governance program
  • focus on continuous control improvements across all areas to enable the evolutionary design of the overall control framework in an efficient, cost effective, streamlined, and value-add manner

Requirements

  • Bachelor’s degree in information security, Computer Science, Technology or a related field
  • 10 years of experience in Financial Services and First Line Risk, Enterprise Risk, or Operational Risk
  • Expertise in technology risk and controls, industry best practices and applicable frameworks such as NIST, ISO, and COBIT
  • Experience in Technology, cybersecurity, or technology risk management disciplines
  • Strategic thinker with strong analytical skills (a must) and the ability to translate complex concepts in a concise manner
  • Openness to continuously challenging the status quo
  • Demonstrated leader capable of driving change and developing a high-performing team
  • Ability to set priorities and manage multiple projects simultaneously in a fast paced, highly matrix, dynamic environment
  • Self-motivated, highly adaptive, and able to work well under high stress
  • Excellent oral and written communication skills
  • Industry certifications such as CISSP, CISM, CISA, or CRISC a plus.
Benefits
  • competitive salaries
  • ownership stake in the company
  • medical and dental insurance
  • time off
  • great 401k matching program
  • tuition assistance program
  • employee volunteer program
  • wellness program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
issue managementrisk managementtechnology riskcybersecuritycontrol frameworksNISTISOCOBITanalytical skillsproject management
Soft Skills
strategic thinkingcommunication skillsleadershiprelationship buildingproblem solvingadaptabilityself-motivationprioritizationcollaborationcontinuous improvement
Certifications
CISSPCISMCISACRISC