Western Alliance Bank

Staff IT Analyst II – Quality Assurance Specialist, Digital Banking

Western Alliance Bank

full-time

Posted on:

Location Type: Office

Location: Phoenix • Arizona, Ohio • 🇺🇸 United States

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Job Level

Lead

Tech Stack

AzureSelenium

About the role

  • oversee testing for system builds and releases
  • collaborate with delivery teams and business partners
  • ensure software quality through strategic analysis and effective communication
  • review and improve test processes
  • identify operational constraints and develop solutions
  • prepare documentation for testing requirements and practices
  • lead activities to review current testing processes and metrics that support operational effectiveness
  • develop list of critical documentation and artifacts to meet project objectives
  • communicate relevant learnings and findings with subject matter experts
  • leverage Risk Management experience
  • capture and upkeep of KRIs, KPIs, & Operational Metrics
  • identify software application weaknesses and target areas
  • reviewing software bug reports and highlighting problem areas
  • developing automation scripts and resolving automation issues
  • implement QA best practices and foster a culture of quality and continuous improvement
  • design, execute, and maintain comprehensive test plans
  • validate software meets business and technical requirements through detailed testing processes

Requirements

  • 5+ years of related experience
  • Bachelor's degree in a related field required
  • Detailed knowledge of application functions, bug fixing, and testing protocols
  • Intermediate to advanced working in Microsoft Office, Azure DevOps & relevant Diagramming Software (e.g. Lucid, Visio, etc.)
  • Experienced in using automated testing tools and services, such as Playwright, Selenium
  • Entry-level to intermediate knowledge of general financial services or banking preferred
  • Entry level to intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
  • Excellent communication and interpersonal skills
  • Strong understanding of data integrity standards
  • Strong problem recognition, attention to detail and prioritization skills
  • Experience working with Agile methodologies
  • Knowledge of design and execution of test cases that support accessibility testing based on WCAG principles
  • Intermediate speaking and writing communication skills
  • Occasional travel required
Benefits
  • competitive salaries
  • ownership stake in the company
  • medical and dental insurance
  • time off
  • great 401k matching program
  • tuition assistance program
  • employee volunteer program
  • wellness program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
automated testingbug fixingtesting protocolstest planstest case designrisk managementKRIKPIoperational metricsaccessibility testing
Soft skills
communication skillsinterpersonal skillsproblem recognitionattention to detailprioritization skillscollaborationstrategic analysiscontinuous improvementleadershipdocumentation