Insurance Follow Up
Westerkamp Group, LLC
full-time
Posted on:
Location Type: Remote
Location: Alabama • Kentucky • United States
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About the role
- The Insurance Follow Up Analyst works as a member of our business office and is responsible for providing patient and third-party hospital follow-up services to our clients.
- The Insurance Follow Up Analyst will be working in the Epic patient accounting system.
Requirements
- Must have full understanding of insurance follow up processes (billing, collections, credit balances, managed care, Medicare, Medicaid, and commercial insurance claims) for hospital claims.
- Ability to review account balances and denials and perform steps to overturn the denials.
- Also identify adjustments and write-offs in cases where an appeal is denied or as required by policy.
- Ability to adhere to strict compliance and confidentiality guidelines related to HIPAA.
- Excellent telephone and communication skills with strong analytical capabilities and ability to work a high volume of claims.
- Well-developed interpersonal skills to work with guarantors and various third-party insurance departments.
- Basic knowledge of CPT, HCPCS and ICD-10 codes.
- The ability to work independently and accomplish goals working on a wide variety of special projects within the business office.
Benefits
- Competitive salary and benefits compensation
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
insurance follow up processesbillingcollectionscredit balancesmanaged careMedicareMedicaidcommercial insurance claimsCPT codesICD-10 codes
Soft skills
telephone skillscommunication skillsanalytical capabilitiesinterpersonal skillsindependent workgoal accomplishment