Customer Service Representative, Receptionist

Westcor Land Title Insurance Company®

Customer Service Representative providing effective service to internal and external customers. Covering reception duties and performing administrative tasks as needed in a title insurance company.

Posted 5/21/2026full-timeMaitland • Florida • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

The customer service representative is responsible for providing effective customer service for all internal and external customers.
Communicate effectively with team members within the various departments.
Cover front switchboard in backup capacity during breaks, lunch hour, and various other times as needed.
Perform various administrative tasks for employees.
Primary Point of Contact for customers and vendors.
Perform multiple customer service duties for the general public, licensed agents/employees, lenders, or other agencies.

Requirements

What you’ll need

Prior Banking or Title experience preferred.
Strong organizational skills and attention to detail.
Ability to prioritize and manage multiple tasks in a fast-paced environment.
Must possess strong interpersonal skills.
Problem Solving/Analysis.
Time Management.
Communication Proficiency.
Teamwork Orientation.
Works well independently.
Excellent listening, written and verbal communication skills.
Strong PC skills – Experience with Microsoft Excel.

Benefits

Comp & perks

Health, dental, and vision benefits.
Employer-paid disability and life insurance.
Flexible spending accounts.
401K with company match.
Paid time off and company-paid holidays.
Wellness resources.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Microsoft Excel

Soft Skills

organizational skillsattention to detailinterpersonal skillsproblem solvingtime managementcommunication proficiencyteamwork orientationindependencelistening skillsverbal communication skills