Supervisor, Manufacturing Quality Assurance
West Pharmaceutical Services
full-time
Posted on:
Location Type: Office
Location: Walker • Missouri • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Monitor and control the daily activities of quality inspection, testing, documentation review, and calibration in support of Operations and product release
- Provides direct supervision, resolves personnel issues, conducts performance evaluations and performs supervisory discipline as necessary
- Exhibit a strong “quality first” mentality and ensure that product and process quality are held to the highest standard
- Ensures compliance with quality system documents, cGMPs, ISO standards and FDA regulations
- Schedule and prioritize quality inspection, testing, documentation review, and calibration to support Operations and release of product
- Identifies and develops opportunities to improve existing processes and procedures
- Support quality assurance improvement activities by evaluating products, processes or materials in order to develop control or improvement strategies intended to improve the customer’s experience
- Work with technical staff in performing root cause failure analysis and implementing corrective and preventive actions to eliminate recurrence
- Assist in and manage the verbal communications and visual checks of work activity to ensure quality requirements are met
- Ensure proper corrective actions, discrepancy reports and follow up activities are accomplished
- Advise on equipment condition, test method, etc. to aid in the course of action when components do not meet specifications
- Responsible for quality inspection and verification
- Reviews documentation and records for accuracy
- Determines if product is impacted, can be released, or if Non‐Conformance Report is required
- Assist in developing documentation and procedures during the qualification of new equipment/inspection methods
- Performs other duties as assigned based on business needs
Requirements
- Associate’s Degree in Technical or Engineering
- 5-8 years of experience in the manufacturing industry
- 3+ years of Quality supervisory experience in the manufacturing industry
- Medical Device experience preferred
- Metrology Equipment experience
- Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
- Support and contribute in Lean Sigma programs and activities towards delivery of the set target
- Able to comply with the company’s safety policy at all times
- Able to comply with the company’s quality policy at all times
Benefits
- Supported by benefit programs
- Empower the physical, mental, emotional and financial health of our team members and their families
- Giving back to help those in need in the communities where we live and work
- Commitment to creating a healthier environment and planet through sustainability efforts
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
quality inspectiontestingdocumentation reviewcalibrationroot cause failure analysiscorrective actionspreventive actionsmetrology equipmentLean SigmacGMP
Soft skills
supervisionperformance evaluationproblem resolutioncommunicationprocess improvementorganizational skillsattention to detailquality mindsetteam collaborationcustomer experience focus
Certifications
Associate’s Degree in Technical or Engineering