AVP – Claims

West Bend Insurance Company

AVP of Claims leading claims operations for West Bend, a Wisconsin insurer. Collaborating with associates through hybrid office days, team meetings, and in-person events.

Posted 8/4/2026full-timeWest Bend • Wisconsin • 🇺🇸 United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading claims operations while fostering a customer-focused approach and building lasting relationships with associates and clients. Proficient in collaborating effectively in hybrid work environments and participating in team-oriented activities.

Highest-signal resume keywords

Claims Operations LeadershipCustomer-Focused ApproachRelationship BuildingTeam CollaborationHybrid Work Experience

About the role

Key responsibilities & impact

Lead the Claims function as Assistant Vice President
Collaborate with associates during scheduled in-office collaboration days
Participate in team meetings and other in-person events
Serve West Bend’s customers and communities through claims operations

Requirements

What you’ll need

Candidates located within 50 miles of a West Bend office location must work a hybrid schedule for collaboration days, team meetings, or other in-person events
Ability to work in claims operations and lead associates
Customer-focused approach
Ability to build lasting relationships

Benefits

Comp & perks

Medical & Prescription Insurance
Health Savings Account
Dental Insurance
Vision Insurance
Short and Long Term Disability
Flexible Spending Accounts
Life and Accidental Death & Disability
Accident and Critical Illness Insurance
Employee Assistance Program
401(k) Plan with Company Match
Pet Insurance
Paid Time Off; standard first year PTO is 17 days, pro-rated based on month of hire
Enhanced PTO may be available for experienced candidates
Bonus eligible based on performance
Professional growth opportunities