Senior Claims Representative – BI, GLPD, PIP

West Bend Insurance Company

Senior Claims Representative managing a portfolio of claims including bodily injury, PIP, and general liability property damage. Requires critical thinking and experience in claims handling.

Posted 7/18/2026full-timeRemote • Wisconsin • 🇺🇸 United StatesSenior💰 $68,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing complex claims, including bodily injury and general liability property damage, with a strong understanding of policy language and effective negotiation skills. Capable of taking ownership of claims from investigation to resolution while maintaining accurate documentation and reserves.

Highest-signal resume keywords

Complex Claims HandlingBodily Injury ClaimsGeneral Liability Property DamagePolicy Language UnderstandingAINS/AIC Designations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims ManagementCoverage EvaluationLiability DeterminationDamage AssessmentSettlement NegotiationFile ManagementDrafting Reservation of RightsDrafting Coverage Denial Letters

Soft Skills

Critical ThinkingOwnership

Certifications & Qualifications

AINSAIC

Industry Keywords

Risk Transfer AgreementsIndemnification TendersClaims InvestigationClaims Resolution

About the role

Key responsibilities & impact

Manage a range of moderate to complex claims with minimal supervision, including bodily injury, PIP, and general liability property damage
Use critical thinking to research and develop a foundation for making coverage decisions
Take ownership of claims from investigation through resolution
Evaluate coverage, determine liability, assess damages, and negotiate fair settlements
Maintain accurate reserves, manage files effectively, and present claims to committees when needed
Draft reservation of rights and coverage denial letters

Requirements

What you’ll need

2–3 years of complex claims handling experience, particularly in bodily injury and general liability property damage claims
Strong understanding of policy language, endorsements, contracts, risk transfer agreements, and indemnification tenders
Bachelor’s degree in Business, Insurance, or a related field is preferred
AINS and/or AIC designations

Benefits

Comp & perks

Medical & Prescription Insurance
Health Savings Account
Dental Insurance
Vision Insurance
Short and Long Term Disability
Flexible Spending Accounts
Life and Accidental Death & Disability Insurance
Accident and Critical Illness Insurance
Employee Assistance Program
401(k) Plan with Company Match
Pet Insurance
Paid Time Off