Loss Control Representative – Western WI

West Bend Insurance Company

Loss Control Representative responsible for conducting risk assessments and servicing accounts in Western Wisconsin. Field-based position covering Madison to La Crosse from a home office.

Posted 6/25/2026full-timeRemote • Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $67,000 - $110,000 per yearWebsite

About the role

Key responsibilities & impact

Conduct onsite calls to provide risk assessments and service to prospect, new quote and existing accounts
Risk Assessments include physical surveys, investigating risk exposures/accidents, analyzing risk experience, developing service plans and providing recommendations
Consult with underwriters to determine account and risk acceptability
Provide verbal and written correspondence to underwriting
Work with agents to foster and develop relationships and to secure new business
Effectively manage a service territory, work with customers to ensure safety planning is in place and conduct training presentations to business clients, large groups, or associations
Training presentations may be conducted in-person, and occasionally on a weekend

Requirements

What you’ll need

3+ years of experience in safety, loss control or related field
Demonstrates independence by servicing large/complex accounts of various classes of business with little guidance and shows the ability to successfully address and reduce loss drivers
Demonstrates a willingness to coach and mentor co-workers, take on advanced projects, engage with internal and external peers to solve problems, attend professional development conferences and/or is involved with professional associations to expand their network
Previous experience working for/with a multi-line insurance carrier
Proficient with Microsoft Office, including Word, Excel and PowerPoint
Proven interpersonal, presentation, marketing, oral and written communication skills
Problem solving, critical thinking, active listening, negotiation and decision-making skills
Valid driver’s license required

Benefits

Comp & perks

Medical & Prescription Insurance
Health Savings Account
Dental Insurance
Vision Insurance
Short and Long Term Disability
Flexible Spending Accounts
Life and Accidental Death & Disability
Accident and Critical Illness Insurance
Employee Assistance Program
401(k) Plan with Company Match
Pet Insurance
Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates
Bonus eligible based on performance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

risk assessmentsservice planssafety planningloss controlproblem solvingcritical thinkingnegotiationdecision-making

Soft Skills

independencecoachingmentoringinterpersonal skillspresentation skillsoral communicationwritten communicationactive listening