Commercial Underwriting Supervisor

West Bend Insurance Company

Underwriting Supervisor providing day-to-day leadership for an underwriting team at West Bend. Fostering development and adherence to guidelines while ensuring quality and productivity.

Posted 5/19/2026full-timeWest Bend • Wisconsin • 🇺🇸 United StatesSeniorLead💰 $109,432 - $136,790 per yearWebsite

About the role

Key responsibilities & impact

Provide day‑to‑day supervisory leadership for an assigned team of Underwriters, with accountability for underwriting quality, consistency, and productivity.
Support Underwriting associates through coaching, file reviews, referral guidance, and ongoing performance feedback to ensure adherence to underwriting guidelines and operational expectations.
Execute underwriting initiatives, process changes, and workflow updates as directed by leadership; monitor adoption, effectiveness, and results.
Review underwriting and operational performance data to identify trends, risks, and development opportunities; communicate insights and recommendations to leadership.
Support learning and development of new Underwriting associates to ensure successful integration and skill development.
Foster and participate in special projects and continuous improvement efforts aimed at enhancing underwriting processes, efficiency, and outcomes.
Serve as an escalation point for underwriting questions and complex referrals, providing guidance consistent with established authority and guidelines.

Requirements

What you’ll need

7 years of experience in commercial multi-line underwriting.
Prior leadership, supervisory, or lead experience preferred.
Coaching, feedback, and performance management skills.
Ability to manage multiple priorities in a fast-paced underwriting environment while maintaining attention to detail and quality.
Ability to analyze data, identify trends, and translate insights into action.
Effective communication and organizational skills.
Bachelor’s degree in Business, Insurance or related field.
Completion of Associate in Underwriting program and CPCU designation.

Benefits

Comp & perks

Medical & Prescription Insurance
Health Savings Account
Dental Insurance
Vision Insurance
Short and Long Term Disability
Flexible Spending Accounts
Life and Accidental Death & Disability
Accident and Critical Illness Insurance
Employee Assistance Program
401(k) Plan with Company Match
Pet Insurance
Paid Time Off
Standard first year PTO is 17 days , pro-rated based on month of hire.
Enhanced PTO may be available for experienced candidates
Bonus eligible based on performance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

commercial multi-line underwritingdata analysisperformance managementunderwriting qualityunderwriting guidelinesprocess changesworkflow updatescoachingfile reviewsrisk identification

Soft Skills

supervisory leadershipcoachingfeedbackcommunicationorganizational skillsattention to detailability to manage multiple prioritiesperformance feedbackinsight communicationcontinuous improvement

Certifications

Associate in UnderwritingCPCU designation