Senior Claims Representative – Bodily Injury

West Bend Insurance Company

Senior Claims Representative managing complex commercial claims involving bodily injury and property damage. Join West Bend’s Commercial Specialty Claims team for impactful work and professional growth.

Posted 5/15/2026full-timeIdaho, Wisconsin • 🇺🇸 United StatesSenior💰 $68,000 - $86,000 per yearWebsite

About the role

Key responsibilities & impact

Manage moderate to complex commercial claims involving bodily injury and property damage
Independently investigating, evaluating, negotiating, and resolving third-party General Liability claims
Assess liability and coverage, negotiate resolutions, and develop strategies that balance fairness, efficiency, and business outcomes
Play a role in helping elevate file quality and mentor others by sharing expertise

Requirements

What you’ll need

Experience handling large or complex commercial claims is strongly preferred
Excellent negotiation, problem-solving, and interpersonal skills
Familiarity with modern claims systems and technology
Industry designations such as AIC, AINS, or CPCU coursework are highly valued

Benefits

Comp & perks

Medical & Prescription Insurance
Health Savings Account
Dental Insurance
Vision Insurance
Short and Long Term Disability
Flexible Spending Accounts
Life and Accidental Death & Disability
Accident and Critical Illness Insurance
Employee Assistance Program
401(k) Plan with Company Match
Pet Insurance
Paid Time Off (Standard first year PTO is 17 days)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

commercial claims managementinvestigating claimsevaluating claimsnegotiating resolutionsresolving General Liability claimsassessing liabilityassessing coveragedeveloping strategies

Soft Skills

negotiationproblem-solvinginterpersonal skillsmentoringfile quality improvement

Certifications

AICAINSCPCU