Workers Compensation Claims Representative
West Bend Insurance Company
full-time
Posted on:
Location Type: Hybrid
Location: West Bend • Arizona • Iowa • United States
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Salary
💰 $55,000 - $86,000 per year
About the role
- Handle work comp claims with minimal supervision and guidance from the manager.
- Utilize current Claims technology.
- Research and formulate a basis on which coverage decisions will be made, conduct thorough investigations, evaluate damages and liability.
- Negotiate settlements with insureds, claimants and attorneys.
- Responsibilities also include active file management, ensuring proper reserving, participation in training activities, presentation of claims to Committee and supervision of litigated files.
- Serve as a mentor for others in the team or department.
- Consistently exhibit a high level of customer service and adherence to department audit guidelines.
Requirements
- WI, IA, AZ, and PA claim handling experience a plus
- Work Comp Claim handling experience
- Handling litigated claims a plus
- Proficiency with computers and current technology
- Interpersonal skills
- Negotiation skills and problem solving skills
- Oral and written communication skills
Benefits
- Medical & Prescription Insurance
- Health Savings Account
- Dental Insurance
- Vision Insurance
- Short and Long Term Disability
- Flexible Spending Accounts
- Life and Accidental Death & Disability
- Accident and Critical Illness Insurance
- Employee Assistance Program
- 401(k) Plan with Company Match
- Pet Insurance
- Paid Time Off
- Standard first year PTO is 17 days, pro-rated based on month of hire.
- Enhanced PTO may be available for experienced candidates
- Bonus eligible based on performance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
work comp claims handlinglitigated claims handlingfile managementcoverage decision formulationdamage evaluationliability evaluationsettlement negotiation
Soft Skills
customer serviceinterpersonal skillsnegotiation skillsproblem solving skillsoral communication skillswritten communication skillsmentoring