West Bend Insurance Company

Senior Claims Representative

West Bend Insurance Company

full-time

Posted on:

Location Type: Hybrid

Location: Eau ClaireWisconsinUnited States

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Salary

💰 $70,000 - $90,000 per year

Job Level

About the role

  • Handle complex homeowners and commercial property claims with minimal supervision
  • Investigate claims thoroughly, analyze coverage, liability, and damages
  • Negotiate settlements with insureds, claimants, and attorneys
  • Maintain proactive file management and accurate reserving practices
  • Oversee litigated files and present claims to internal committees

Requirements

  • Prior experience handling property claims
  • Bachelor’s degree in Business, Insurance, or a related field
  • Industry designations such as Associate in Claims (AIC), Associate in General Insurance (AINS), or CPCU coursework are preferred
  • Comfortable with claims technology and systems
  • Must maintain an acceptable driving record
Benefits
  • Company vehicle
  • Medical & Prescription Insurance
  • Health Savings Account
  • Dental Insurance
  • Vision Insurance
  • Short and Long Term Disability
  • Flexible Spending Accounts
  • Life and Accidental Death & Disability
  • Accident and Critical Illness Insurance
  • Employee Assistance Program
  • 401(k) Plan with Company Match
  • Pet Insurance
  • Paid Time Off (Standard first year PTO is 17 days, pro-rated based on month of hire)
  • Enhanced PTO may be available for experienced candidates
  • Bonus eligible based on performance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
claims investigationcoverage analysisliability assessmentdamage evaluationsettlement negotiationfile managementreserving practiceslitigation oversight
Soft Skills
communicationnegotiationanalytical thinkingattention to detailproactive management
Certifications
Bachelor’s degreeAssociate in Claims (AIC)Associate in General Insurance (AINS)CPCU coursework