Claims Specialist
West Bend Insurance Company
full-time
Posted on:
Location Type: Hybrid
Location: Illinois, Iowa, Minnesota, Missouri, Montana, Ohio, Tennessee, Wisconsin • 🇺🇸 United States
Visit company websiteSalary
💰 $85,000 - $105,000 per year
Job Level
Mid-LevelSenior
About the role
- Manage disputed or litigated insurance claims
- Investigate facts
- Work with legal counsel
- Negotiate settlements efficiently and in compliance with company and legal standards
- Specialize in a specific line of business (i.e., property, casualty, workers compensation)
- Handle high-exposure claims
- Utilize current Claims technology
- Provide technical advice and direction to claim adjusters, managers, agents and examiners
- Direct activities of defense counsel handling litigated files
- Research and provide coverage opinions
- Handle special projects as assigned
- Participate in training of department personnel
- Consistently exhibit a high level of customer service and adherence to department audit guidelines
Requirements
- Prior experience handling complex, large claims
- Proficiency with computers and current technology
- Oral and written communication skills
- Interpersonal skills
- Negotiation and problem-solving skills
- Prior experience handling litigated files
- Bachelor’s degree in Business, Insurance or related field
- Associate in Claims Designation
- CPCU designation or other continuing education
Benefits
- Medical & Prescription Insurance
- Health Savings Account
- Dental Insurance
- Vision Insurance
- Short and Long Term Disability
- Flexible Spending Accounts
- Life and Accidental Death & Disability Insurance
- Accident and Critical Illness Insurance
- Employee Assistance Program
- 401(k) Plan with Company Match
- Pet Insurance
- Paid Time Off
- Standard first year PTO is 17 days, pro-rated based on month of hire.
- Enhanced PTO may be available for experienced candidates
- Bonus eligible based on performance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
claims managementinvestigationnegotiationcoverage opinionslitigated claims handlingsettlement negotiationtechnical adviceclaims technologycustomer serviceaudit compliance
Soft skills
oral communicationwritten communicationinterpersonal skillsproblem-solvingnegotiation skillscustomer serviceteam collaborationtrainingleadershiporganizational skills
Certifications
Bachelor’s degree in BusinessBachelor’s degree in InsuranceAssociate in Claims DesignationCPCU designation