Senior Sales Operations Manager
West Bend Insurance Company
full-time
Posted on:
Location Type: Hybrid
Location: West Bend • Wisconsin • 🇺🇸 United States
Visit company websiteSalary
💰 $120,291 - $150,364 per year
Job Level
Senior
About the role
- Provide leadership and direction for Sales Operations and manage development of key team members.
- Serve as a strategic partner to drive operational excellence and support corporate growth goals.
- Own and execute a multi-year operational roadmap aligning sales strategy, technology, processes, and resources.
- Ensure cross-functional alignment with key partners to drive priorities and mitigate risks.
- Lead strategic initiatives to improve operational effectiveness and process optimization.
- Elevate data capabilities within Sales by embedding a data-driven mindset and improving analytical maturity.
- Act as Sales Data Owner, ensuring data integrity, governance, and compliance with enterprise standards.
- Enhance sales reporting and analytics for key business priorities and business intelligence improvements.
- Collaborate with Marketing on agency communication strategies and targeted approaches for partners.
- Serve as business owner for core sales technology solutions, evaluate and recommend new capabilities in collaboration with IT, drive change management for new tools.
- Oversee agency program management, including performance reporting and program design updates.
- Lead review and updates to Agency Agreement and Profit-Sharing program, including benchmarking and enhancements.
- Drive collaboration with Marketing, Underwriting, Finance, and other units for growth initiatives.
- Maintain oversight of the Sales operating budget and provide updates to sales leadership.
- Serve as Sales contact during internal/external audits and business continuity exercises.
Requirements
- 8 years of sales operational management
- 3 years of people leadership experience
- Data acumen – ability to analyze complex information, translate insights into strategies, and drive data-informed decisions.
- Demonstrated leadership capabilities, including mentoring and coaching
- Oral and written communication skills
- Collaborative working style, with the ability to build cross-functional relationships and influence stakeholders at all levels
- Technical, Analytical, and Interpersonal skills
- Project Management experience including planning, prioritizing, executing, and delivering on initiatives
- Proven problem-solving ability with attention to detail and the capacity to manage multiple priorities in a fast-paced environment
Benefits
- Medical & Prescription Insurance
- Health Savings Account
- Dental Insurance
- Vision Insurance
- Short and Long Term Disability
- Flexible Spending Accounts
- Life and Accidental Death & Disability
- Accident and Critical Illness Insurance
- Employee Assistance Program
- 401(k) Plan with Company Match
- Pet Insurance
- Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates
- Bonus eligible based on performance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales operational managementdata analysisdata governancesales reportingbusiness intelligenceproject managementprocess optimizationchange managementperformance reportingbudget management
Soft skills
leadershipmentoringcoachingoral communicationwritten communicationcollaborationinfluencingproblem-solvingattention to detailorganizational skills