Wesley Behavioral Health Services

Customer Support

• Provide peer-to-peer support grounded in hope, empowerment, and mutual respect
• Share personal recovery experiences to inspire and encourage others
• Help clients build life skills, connect with community resources, and work toward personal goals
• Document all services accurately and submit them in a timely manner
• Collaborate with a multidisciplinary team to ensure quality, person-centered care
• Attend supervision, team meetings, and ongoing trainings

Certified Peer Support Specialist

Therapist

• Provide individual outpatient therapy
• Provide direct supervision and leadership to CST staff, including QPs and Associate Professionals
• Facilitate and lead weekly CST team meetings
• Ensure all services are delivered in compliance with NC Medicaid, LME/MCO, and agency standards
• Monitor documentation for accuracy, timeliness, and clinical quality
• Support staff with crisis response planning and interventions
• Review and approve person-centered plans and service documentation
• Assist with onboarding and training of new team members
• Collaborate with community providers, referral sources, and natural supports
• Participate in audits and ensure readiness for compliance reviews

Certified Peer Support Specialist

Certified Peer Support Specialist

CST Team Lead – Licensed Clinical Therapist