WERU GmbH

QA Engineer

• Inspect and verify the functionality of windows and doors
• Check the completeness of all components
• Carry out visual inspections of all plastic components
• Inspect glass panes for defects
• Record defects and damage and document inspection results

Quality Control – Quality Assurance Specialist

Outside Sales

• Troubleshoot product defects and production-related issues
• Review complaints and the materials supplied
• Order additional materials through the back office
• Coordinate appointments with customers and/or specialist contractors while optimizing routes
• Carry out repairs or replacements and perform root cause analysis
• Prepare defect reports
• Report new fault patterns to the back office
• Investigate and implement new repair approaches and provide feedback to the factory to eliminate the fault
• Conduct acceptance inspections for RAL installation certificate / deliver trainings
• Inspect/monitor installation performance and provide coaching
• Conduct dealer and installer trainings and practical on-site trainings upon request

Customer Service / Field Service Technician, Field Service

• Inspect the functionality of windows and doors.
• Check the completeness of all components.
• Perform a visual inspection of all plastic components.
• Inspect glass for defects.
• Record defects and damages and document inspection results.

Quality Control – Quality Assurance

Consultant

• Develop, implement and integrate ERP applications.
• Design IT solutions in close collaboration with business units and internal and external IT experts.
• Resolve issues as an ERP power user in 3rd-level support.
• Continuously contribute to the optimization of our business processes and information architecture.
• Take responsibility for and conduct local user training and consulting.
• Support and participate in a variety of IT projects.

Quality Control – Quality Assurance Specialist

Customer Service / Field Service Technician, Field Service

Quality Control – Quality Assurance

IT Specialist – ERP Inhouse Consultant, 3rd-Level Support