
Senior Quality Assurance Associate
WEP Clinical
full-time
Posted on:
Location Type: Hybrid
Location: Morrisville • North Carolina • United States
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Job Level
About the role
- Ensure GMP and GDP compliance across all regulated activities, maintaining best practices at all times.
- Prioritize and oversee compliance activities related to Wholesaler and Manufacturing Licenses/Authorisations in line with regulatory expectations.
- Manage key quality processes, driving operational compliance and identifying risks to patient safety, product quality, or regulatory adherence with effective mitigation strategies.
- Monitor, trend, and analyze quality incidents and metrics, proposing improvements to prevent recurrence and support management review.
- Lead and coordinate investigations for deviations, non-conformances, and complaints, ensuring robust root cause analysis and effective CAPA implementation.
- Initiate and support risk assessments, validation protocols, periodic reviews, and other quality system activities, including post-effectiveness checks for CAPAs and Change Controls.
- Drive timely completion and closure of critical quality records, ensuring appropriate supporting evidence is in place.
- Lead and support change controls, assessing impacts and risks and implementing necessary mitigating actions.
- Coordinate product recalls and mock recalls as required.
- Create, maintain, review, and archive GxP documentation, ensuring controlled document updates and effective document lifecycle management.
- Develop and execute validation and qualification strategies for shippers, equipment, facilities, IT systems, and warehouse operations, ensuring GMDP compliance.
- Support product disposition from quarantine, perform batch reviews, line clearances, quality inspections, label reviews, and secondary packaging oversight in accordance with SOPs.
- Support batch certification activities, including completion of Product Specification Files and escalation of quality issues to the Qualified Person as needed.
- Provide quality oversight and support for commercial, clinical trial, and supply chain projects, including client calls, technical agreements, audits, and regulatory inspections.
- Contribute to internal and external audits, supplier and vendor qualification, training, and continuous process improvements while promoting collaboration across the global Quality team and wider business.
Requirements
- Bachelor's Degree or higher (preference for pharmaceutical, life sciences, or engineering concentration)
- 2-5 years of experience in a Quality-related role within a regulated environment
- Practical experience in GxP Supply Chain, Production, and Quality Assurance, with knowledge of GMP, GDP, and the supply of unlicensed medicines (including distribution supply chains and unlicensed pathways preferred)
- Strong understanding of core Quality Management System processes, including risk assessments, deviations, change control, and supplier/customer management
- Ability to apply a risk-based approach to prioritize tasks effectively in day-to-day activities
- Proven ability to work cross-functionally on new processes, investigations, root cause analysis, and continuous improvement initiatives
- Strong critical thinking and analytical skills, particularly in conducting and reviewing investigations
- Excellent organizational, planning, time management, and administrative skills, with high attention to detail and accuracy under strict deadlines
- Effective verbal and written communication skills, with the ability to manage stakeholders, drive projects independently, and communicate business needs with minimal supervision
- Highly self-motivated, adaptable, solutions-oriented, and able to work independently under pressure, with strong interpersonal skills and proficiency in Microsoft Office, particularly Excel
Benefits
- Medical, dental, and vision insurance, FSA, HSA
- Voluntary short-term and long-term disability insurance
- Voluntary life insurance
- 401K safe harbor plan and company match
- Paid vacation, holiday, and sick time
- Paid maternity & paternity leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
GMPGDPGxPQuality Management Systemrisk assessmentsdeviationschange controlroot cause analysisCAPAbatch certification
Soft Skills
critical thinkinganalytical skillsorganizational skillsplanning skillstime managementadministrative skillsattention to detaileffective communicationinterpersonal skillsadaptability
Certifications
Bachelor's Degreepharmaceutical concentrationlife sciences concentrationengineering concentration