Wemolo

Customer Success Manager

Wemolo

full-time

Posted on:

Location Type: Hybrid

Location: Munich • Germany

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About the role

  • Support the rollout and implementation of the camera system at B2B customers' parking facilities
  • Provide structured, hands-on implementation support via email, calls, and live demos
  • Empower customers to become product experts by offering actionable insights and guidance
  • Maintain trusting relationships with customers through proactive support and regular check-ins
  • Work closely with cross-functional teams
  • Identify opportunities to automate and optimize processes

Requirements

  • Approximately 3–4 years of experience in Customer Success, Account Management, or Customer Service
  • Strong customer-centric mindset
  • Excellent communication skills
  • Experience with tools such as G Suite, Airtable, and CRM platforms like Salesforce or HubSpot
  • C2-level German and business-fluent English
Benefits
  • Flexibility & autonomy
  • Tailored mobility options
  • Ownership & scope to shape your role
  • Team culture & networking opportunities
  • Productive work environment
  • Health & work-life balance benefits
  • Top equipment & ergonomic setup
  • Dress code? Your code
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
customer-centric mindsetexcellent communication skillsrelationship managementproactive supportcross-functional collaboration